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Company Overview:

Zenni Optical, the world's leading online eyewear retailer, pioneered the industry in 2003 with a mission to make prescription eyewear affordable and accessible to everyone. Based in the San Francisco Bay Area, Zenni offers adults and children the freedom to express their personal style through high-quality prescription and protective eyewear curated with a sense for fashion and incredible selection. With over 51 million frames sold worldwide, the company has brought massive price disruption to the traditional retail model. Zenni is proud to be the Official Eyewear of the San Francisco 49ers, Boston Celtics and Columbus Crew. Zenni has worked with designers and tastemakers on curations and collections, including Keke Palmer, Iris Apfel, Cynthia Rowley, David Ortiz and George and Claire Kittle. Zenni VR Prescription Lenses for Meta Quest 3 launched across the U.S., Canada, UK and Japan in October 2023. 

For more information, please visit zennioptical.com/blog/press/.

Position Overview:

We are seeking a highly motivated and experienced Product Manager to lead the development and execution of our fulfillment products on our core platform. Zenni’s fulfillment platform powers all core ordering systems, manages all Zenni.com and B2B partner orders, and interfaces with manufacturing and shipping systems. As a key member of the global technology team, you will be responsible for defining and delivering the fulfillment product roadmap. You will partner closely with other PMs and cross-functional teams to build scalable user interfaces and APIs that can support all internal and external fulfillment use cases. This role requires strong communication, analytical, and technical skills.

You understand how product teams work, are comfortable with a fast paced environment, and have a knack for managing concurrent projects. Most of all, you love solving hard technical and product challenges that make a difference.

In this role, you will

  • Lead the development of Zenni’s fulfillment API strategy and product roadmap.
  • Develop detailed product requirements based on client needs.
  • Develop migration strategy and comprehensive rollout plans off of legacy systems.
  • Prioritize and manage the product backlog ensuring that development efforts align with strategic priorities and deliver maximum value to customers.
  • Work closely with engineering and design teams to ensure the successful delivery of high-quality products.
  • Act as a subject matter expert on platform capabilities providing guidance and support to internal teams, customers, and partners.
  • Move fast and shift constantly - measure results, then iterate based on learnings.
  • Understand and explain complex technical issues, discern impact, and communicate them to maximize clarity and drive resolution.
  • Monitor and analyze key performance metrics for the platform, identifying opportunities for optimization and improvement.
  • Stay up-to-date with the latest web technologies, industry trends, and user behaviors to inform product strategy and development.
  • Communicate product vision and progress to senior leadership and other stakeholders.

Requirements

The ideal candidate would possess:

  • Bachelor’s degree in Computer Science, Engineering, or related technical field 
  • 5+ years of experience in product management, with a strong focus working on APIs
  • Strong technical background with experience in software engineering and a deep understanding of APIs, microservices, cloud technologies, and data security
  • Experience with Agile development methodologies including Scrum and Kanban
  • Excellent written and verbal communication (English and Mandarin) skills with the ability to communicate complex ideas and technical concepts to both technical and non-technical audiences
  • A strong sense of ownership with the ability to work collaboratively and effectively with cross-functional teams, including engineering, design, and product
  • Ability to prioritize and manage multiple projects simultaneously in a fast-paced, dynamic environment
  • Strong problem-solving skills and a customer-focused approach to product development
  • Highly proficient user of spreadsheet and data analysis software (e.g. Confluence, Slack, Jira, Looker)

Benefits

Zenni offers you:

  • An opportunity to abrupt the industry
  • A competitive salary package
  • The flexibility to work from almost anywhere
  • A flexible work schedule promoting work-life balance
  • Continuous growth opportunities alongside exceptional colleagues
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Confirmed 10 hours ago. Posted 30+ days ago.

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