Job Purpose: (What the job role involves)


Under limited direction, to provide a high level of professional administration support to the EMEA Compliance Group liaising with our External Regulators and the collation of various reports. As part of a pool of resource, as required, assist the administration support for the senior EMEA Compliance managers.

Responsibilities: (Key parts to the job role)

  • To assist in general secretarial/administrative tasks, including but not limited to:
  • Proactively manage the relationship with our external Regulators.
  • The co-ordination of meetings/conference calls for external Regulator meetings.
  • Management of the EMEA Compliance internal tracking system for external Regulatory meetings ensure all meetings are recorded correctly.
  • The production and management of the external Regulators meeting schedule for senior management review.
  • Proactively liaise with attendees for meeting notes and actions from external Regulatory meetings.
  • The production and collation of an action log for external Regulatory meetings.
  • Organisation and storage of electronic and paper records associated with the role.
  • To ensure that clients (internal and external) are dealt with efficiently and politely.
  • The role of Business Recovery Co-ordinator for EMEA Compliance ensuring all plans are compliant and fit for purpose.
  • Setting up video/WebEx/conference calls.
  • Holiday coverage of calendars, meetings, travel for EMEA Compliance senior managers when required which may include preparing itineraries, booking travel and accommodation and expenses through BNYM internal systems.
  • Working with IT and Facilities as required (procuring equipment, investigating IT issues).
  • Other adhoc duties as required.

To assist in compliance administration / secretarial tasks, including but not limited to:

  • Creation of a wide range of documents including confidential information, audit files, presentations, reports, proposals, meeting agendas and other documents, using Word, Excel and PowerPoint.
  • Assisting with production of papers for internal and external use (printing, photocopying, binding and delivery to clients)

Requirements; (what we are looking for)


The successful candidate should be organised, efficient and capable of working to instructions with minimum supervision. They will also have:

  • Previous experience of performing an Administration role within a large global organisation and working with senior level stakeholders. Previous experience from financial services or banking would be a distinct advantage.
  • Proven administrative, secretarial, document production and PA experience, along with advanced knowledge of MS Office packages, especially Word, Power Point and Excel.
  • Must be well organized and competent in the use of a variety of computer software and spreadsheets.
  • A high level of interpersonal skills are required to handle sensitive and confidential issues.
  • Work requires continual attention to detail in composing, typing and proofing materials, establishing priorities and meeting deadlines.

In addition to these attributes they must have:

  • Ability to work to tight deadlines, prioritising tasks accordingly and the ability to recognise the necessity to escalate issues effectively ensuring tasks are completed within set timescales.
  • Numerate and able to demonstrate a high level of attention to detail.
  • Self-motivated with a “can do” attitude and able to use own initiative.
  • Strong project management skills, supporting effective tracking of tasks through to successful completion.
  • Excellent organisational skills in order to support the effective storage of electronic and paper records associated with the role.
  • Demonstrate sound judgment and good decision making when dealing with problems – able to solve challenging problems.
  • Proactive and enthusiastic approach to work.
  • Strong communication skills (both written and verbal) and strong interpersonal skills with the ability to deal calmly and diplomatically with variety of senior personnel and external contacts.
  • Proven experience of successfully managing internal and external stakeholders both by telephone and face to face, including leveraging influencing skills to achieve role objectives.
  • Operate effectively and collaboratively as part of a wider team of assistants both within EMEA Risk and Compliance and wider executive/business stakeholders. 
  • Proactive in building and maintaining strong working relationships that support effective completion of role.
  • Seen as ‘approachable’ and helpful.
  • Strong team player who will actively offer support and cover other duties as requested.
  • Work flexibly to help the teams achieve their goals, and respond positively to change.

BNY Mellon is an Equal Employment Opportunity Employer.

Primary Location: United Kingdom-Greater London-London
Job: Compliance
Internal Jobcode: 50136
Organization: Compliance & Ethics-HR06015
Requisition Number: 1714629
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Confirmed 13 hours ago. Posted 22 days ago.

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