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POSITION SUMMARY:

Milliman is the go-to partner for insurers, government entities, and stakeholders across the GCC countries. Excitingly, we're gearing up to establishing a strategic office in Pakistan, further solidifying our commitment to fueling growth and success for our clients in the dynamic GCC landscape. And for that we are looking for a chief operating officer to help setup and run the office in Pakistan.

RESPONSIBILITIES:

  • Office Setup: Setup and Build Operations in Pakistan. Develop and execute a comprehensive plan for establishing our office in Pakistan, including selecting an office location, overseeing infrastructure setup, and ensuring compliance with local regulations.
  • Team Building: Recruit, onboard, and lead a high-performing operations team, including HR, finance, and legal & compliance professionals.
  • Leadership Liaison: Collaborate with the executive team in Dubai to develop and implement operational strategies aligned with the company's overall objectives. Drive the execution of strategic initiatives to enhance operational efficiency and meet business targets. Build strong relationships with key stakeholders both in GCC office and global headquarters.
  • Day-to-Day Operations: Oversee the day-to-day operations of the Pakistan office, ensuring smooth functioning and alignment with global organizational objectives.
  • Team Development: Foster a culture of collaboration, innovation, and continuous improvement. Identify talent needs, recruit, and develop key talent within the operations department. Support on resource allocation
  • Performance Monitoring: Implement performance monitoring systems and KPIs to track and report on the success of operations in Pakistan. Propose and implement improvements as needed.
  • Risk Management: Identify and mitigate operational risks. Implement robust risk management strategies to safeguard the organization's interests.
  • Compliance and Legal Oversight: Ensure compliance with relevant laws and regulations. Work closely with our Global service team to address legal and regulatory matters affecting operations.
  • Continuous Improvement: Drive a culture of continuous improvement within the operations function. Identify areas for enhancement and implement innovative solutions.
  • Project Delivery: Contribute to project delivery activities, collaborating with project teams to ensure successful execution and client satisfaction.

SKILLS & QUALIFICATIONS REQUIRED:

  • The ideal candidate must have minimum 10 years’ experience as a COO or in a senior operations leadership role.
  • The ideal candidate must have extensive experience in setting up and leading operations in Pakistan.
  • Must have strong understanding of HR, finance, and legal & compliance functions.
  • Must have excellent communication and interpersonal skills.
  • Must have demonstrated ability to work collaboratively in a global organization.
  • Must be a strategic thinker with a track record of driving organizational success.

LOCATION:

This position is based in Karachi, Pakistan.

ABOUT MILLIMAN:

Milliman is one of the leading global consulting firm, specializing in empowering businesses to thrive through expert actuarial services. Our core strengths lie in optimizing retirement funding, revolutionizing healthcare financing, and providing tailored solutions for enterprise risk management, regulatory compliance, financial risk management, data analytics, and business transformation.

Independent for over 70 years, Milliman delivers market-leading services and solutions to clients worldwide. Today, we are helping companies take on some of the world’s most critical and complex issues, including retirement funding and healthcare financing, risk management and regulatory compliance, data analytics and business transformation.

Through a team of professionals ranging from actuaries to clinicians, technology specialists to plan administrators, we offer unparalleled expertise in employee benefits, investment consulting, healthcare, life insurance and financial services, and property and casualty insurance.

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Confirmed 2 hours ago. Posted 30+ days ago.

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