Description
Title: Educational Specialist (Navigator)
Position Numbers: 97458 and 97459 (two positions)
Hiring Unit: Office of the VP for Community Colleges/Academic Affairs
Location: Positions to be housed at a UH Community College campus
(on Oahu, Hawaii, Maui or Kauai)
Date Posted: November 29, 2024
Closing Date: December 16, 2024
Band: B
Salary: salary schedules and placement information
Full Time/Part Time: Full-time
Month: 11-month
Temporary/Permanent: Permanent
Other conditions: Only one application needed to apply to both positions.
Duties and Responsibilities
(**Indicates Essential Functions)
- Serve as liaison between representatives from UH Community Colleges (UHCC) system and community college campus(es) to coordinate outreach, recruitment and case management activities for participants in non-credit and credit program workforce trainings in in-demand sectors.
- Serve as the primary point of contact with workforce training applicants, enrolled students, industry and community partners, and the general public for Good Jobs Hawaii.
- Cultivate effective partnerships with community and industry partners for collaborative activities including advisory and sector groups, work-based learning experiences such as apprenticeships and internships, career advising, employment assistance and workforce employment outcomes.
- Support development of employer engagement processes with UHCC system and community college campus(es) to facilitate effective communication, participant referrals for job opportunities and attainment of employment outcomes.
- Develop processes for referrals to campus and community-based support and wrap-around services with representatives from the UHCC system and community partners.
- Support students’ access to hybrid and online courses for workforce training and provide technical support for students.
- Support development and implementation of marketing and public relations strategies for outreach and recruitment of a multicultural and diverse population of adult learners, including multimedia digital and print tactics.
- Monitor and assist in evaluation of the demand, enrollment and completion rates for program courses.
- Other duties as assigned.
Minimum Qualifications
Education and Professional Work Experience
- Possession of a baccalaureate degree in Business, Education, Arts & Sciences, Social Work or related field and 3 years of progressively responsible professional experience with responsibilities for project management and/or workforce training; or any equivalent combination of education and/or professional work experience which provides the required education, knowledge, skills and abilities as indicated.
Knowledge, Skills and Abilities
- Considerable working knowledge of principles, practices and techniques in the area of project coordination and management in education, social work, case management or workforce-related programming as demonstrated by the broad knowledge of the full range of pertinent standard and evolving concepts, principles and methodologies.
- Considerable working knowledge and understanding of applicable federal and state laws, rules, regulations and theories and systems associated with project coordination and management.
- Demonstrated ability to resolve wide ranging complex problems through the use of creative reasoning and logic to accurately determine the cause of the problems and the resolution of the problems in an effective, innovative and timely manner.
- Demonstrated ability to interpret and present information and ideas clearly and accurately in writing, verbally and by preparation of reports and other materials.
- Demonstrated ability to establish and maintain effective working relationships with internal and external organizations, groups, team leaders and members, and individuals.
- Demonstrated ability to operate a personal computer and apply word processing and spreadsheet software.
- If applicable, for supervisory work, demonstrated ability to lead subordinates, manage work priorities and projects, and manage employee relations.
Supplemental Minimum Qualifications
- Demonstrated experience coordinating projects in an effective, innovative and timely manner that involved partners from different sectors and achieved measurable outcomes.
- Demonstrated experience developing and coordinating effective partnerships with diverse groups of stakeholders, such as higher education administrators, faculty and students, employers, industry associations and community-based organizations.
- Demonstrated experience with recruitment, marketing, case management and/or college and career advising in a complex, team-oriented project.
- Demonstrated ability to understand and follow complex oral and written instructions.
- Functional knowledge and understanding of applicable federal and state laws, rules, regulations and theories and systems associated with project management or curriculum development at the post secondary level.
- Ability to participate in off-campus meetings; ability to work outside of normal work hours and may include evening, weekend, and outreach responsibilities.
Desirable Qualifications
- Experience with the University of Hawaii systems, policies and procedures.
- Experience working with University of Hawaii’s academic and/or continuing education programs.
- Experience working with higher education faculty, staff and administrators.
- Experience supporting or coordinating continuing education courses or programs in online, hybrid and face-to-face formats.
- Experience with online learning management systems.
- Experience developing and coordinating effective partnerships with Hawaii employers, industry associations, labor unions, and/or government agencies.
- Knowledge of higher education student success, college and career pathways, and/or college and career advising.
- Knowledge of undergraduate student and academic support services including admissions/enrollment, financial aid, student advising processes, and tutoring.
- Commitment to, knowledge of, and/or experience working with diverse student populations.
- Possession of master's degree or equivalent education and/or professional work experience.
To Apply
Click on the "Apply" button to complete an application and attach the following required documents:
1. Cover letter indicating how you meet the minimum and desirable qualifications of the position;
2. Resume;
3. Name and contact information (telephone number and email address) of at least three (3) professional references; and
4. Graduate and undergraduate academic transcript(s) showing name of institution, degree and coursework to date appropriate to the position. Copies are acceptable, but original official transcript(s) will be required at the time of hire. Applications lacking copies of transcripts will be reviewed based on work experience equivalency to meet Minimum Qualifications. Transcripts issued outside the United States of America require a course-by-course analysis with an equivalency statement from an agency having membership with the National Association of Credential Evaluation Services, Inc., verifying the degree equivalency to that of an accredited institution within the USA. Expense of the evaluation shall be borne by the applicant.
NOTE: Please create a new account if this is your first time applying for a position using NeoGov.
Inquiries
Community Colleges Human Resources Office, cchro@hawaii.edu
EEO/AA, Clery Act, ADA
The University of Hawai'i is an Equal Opportunity/Affirmative Action Institution and is committed to a policy of nondiscrimination on the basis of race, sex, gender identity and expression, age, religion, color, national origin, ancestry, citizenship, disability, genetic information, marital status, breastfeeding, income assignment for child support, arrest and court record (except as permissible under State law), sexual orientation, domestic or sexual violence victim status, national guard absence, or status as a covered veteran. For more information or inquiries regarding these policies, please refer to the following link: http://www.hawaii.edu/offices/eeo/eeo-coordinators/
Employment is contingent on satisfying employment eligibility verification requirements of the Immigration Reform and Control Act of 1986; reference checks of previous employers; and for certain positions, criminal history record checks.
In accordance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, annual campus crime statistics for the University of Hawai'i may be viewed at: https://www.hawaii.edu/titleix/help/campus-security/, or a paper copy may be obtained upon request from the respective UH Campus Security or Administrative Services Office.
In accordance with Article 10 of the unit 08 collective bargaining agreement, bargaining unit members receive priority consideration for APT job vacancies. As a result, external or non BU 08 applicants may not be considered for some APT vacancies. BU 08 members with re-employment rights or priority status are responsible for informing the hiring unit of their status.
Accommodation Request: The University of Hawai'i complies with the provisions of the Americans with Disabilities Act (ADA). Applicants requiring a reasonable accommodation for any part of the application and hiring process should contact the EEO coordinator directly. Determination on requests for reasonable accommodation will be made on a case-by-case basis. For further information, please refer to the following link: https://www.hawaii.edu/offices/eeo/accommodation-request/
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