Why Optus?
We are a business fuelled by optimism, unwavering customer focus and a team of amazing people.
And that’s where we come in…. “the amazing people” part!
We don’t sit back and wait for the future to happen, we are out there crafting our own path through new technology, innovation, and investment. We are truly a challenger brand, with challenger spirit.
You will play a critical role in developing the strategy, execution of the roadmap, AOP planning, business case preparations, vendor negotiations, timely impact assessments along with finance management.
We are looking for individuals to specialise in one of the following areas: Customer Care & Service Management, B2B Digital, CRM & Commissions, Sales & Contracts and Product Management.
Your day to day will consist of...
- Collaborate with senior leadership, Service Owners, and other stakeholders to define the technical product's vision, strategy, and objectives. They ensure that the technical product's initiatives align with business goals, customer needs, and market opportunities.
- Work closely with the Service owner to ensure that the full lifecycle of a Business Product and the impacted Technical products are managed proactively.
- Identify and mitigates risks and issues that may impact the product's ability to deliver value. They proactively address organisational impediments, resolve conflicts, and escalate issues as needed to ensure that the team stays on track and achieves its objectives.
- Identify areas for improvement, implement corrective actions, and drive continuous improvement initiatives to optimize value delivery and increase agility.
What makes you perfect for the role?
- Degree or equivalent experience qualified within relevant field
- Application Architecture, Design and Solution and Systems development experience
- Adapt and align design standards like TMF APIs/CAMARA APIs, principles and guidelines to current and future business needs.
- Lead and provide oversight to multiple Agile projects
Optus is a place where we let you do you. We offer a range of benefits including:
- 3 days in the office, 2 days remote – with flexible hours to suit!
- Inclusive paid parental leave, up to 14 weeks for the primary care giver
- All Optus employees have access to resources, webinars and support via the ‘Parents at Work portal’
- Own your own growth by accessing an extensive online and facilitator led learning catalogue – even earn a MBA micro-credential via OptusU (University)
- Connect at work through one of our employee-led volunteer groups: Culture Connect, Elevate Women, Disability Network, Express Yourself (LGBTQIA+), United Veterans and Yarn Network
- Vibrant campus life, variety of facilities including restaurants, cafes, gymnasium, GP, and post office
- Free Optus bus from Macquarie University Metro Station (every 6-8 minutes); morning and afternoon!
Curious about our culture? Go behind the scenes with our people by searching #OptusLife on LinkedIn!
At Optus, we are strengthened by others and that means valuing diversity and saying ‘yes’ to embracing individual differences. We are committed to ensuring that our application process provides an equal employment opportunity to all job seekers, including individuals from diverse gender, cultural and linguistic backgrounds, individuals with a disability, individuals identifying as being part of the LGBTQIA+ community, individuals who may have served in the armed forces or who identify as Aboriginal and/or Torres Strait Islander. If you require any adjustments or accessibility support to participate fairly and equitably in the recruitment process, please email AccessibleRecruitment@optus.com.au or call 1800 309 170 and we will be in touch.
For more information on Diversity, Inclusion & Belonging at Optus, please visit https://www.optus.com.au/about/inclusion-diversity.
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