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Key Deliverables

  • To Ensure 100% service level adherence to business processes
  • To increase Collection Efficiency : 0-60 days, 60-90 days
  • To enhance the Revenue enhancement -Churn Control and Upsell.
  • To manager Manage and up sell existing & new airtel products/services to corporate through its life cycle management process thru the partner team
  • Account Relationship index : (will include parameters like Visit Adherence ,Account Dossier , Complaint per customer ,self-care, E-bill adoption
  • Reduce Suspense by efficient payment posting & virtual account management
  • Track and monitor on corporate revenue performance of different products/services.
  • Drive virtualization through PFH, Self-care and Paperless bill media.

Skills Required

  • Strong Analytical skills 
  • Very high Excel and financial modeling skills
  • High process orientation 
  • Good communication skills 
  • Result - Orientation 
  • High negotiation skills

Educational Qualifications

  • Engineering Degree/ MBA/Business Administration in Marketing /Ops

Work Experience

  • At least 2-7 years of work experience in Telco
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Confirmed 17 hours ago. Posted 30+ days ago.

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