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What to Expect

We're looking for a Fleet Operations Analyst to work on one of the most progressive vehicle brands in the world. This position requires a diligent and dedicated team player who always makes the most of existing resources. You should be a problem solver who can work with a large number of stakeholders and identify key objectives across multiple interests. As the point person for all marketing and service fleet questions, you should also have a customer-focused mindset, and always strive to improve processes and information flow. You should feel comfortable with data and basic data management tools, to be able to quickly share updates on any fleet-related questions.

The position is located at our Taiwan office. If you are interested in becoming a part of a world-class team supporting the most advanced EV technology, we are looking forward to hearing from you. More details about the job are listed below:

What You’ll Do

Responsibilities:

  • Work with the fleet management team, and internal stakeholders (sales, service, marketing, logistics, etc.) to maintain visibility into all of our fleet operations: i.e. locations of vehicles, what is the state of the cars, and are there any actions needed to improve the car or change its use.
  • Work on vehicle allocation planning and negotiate stakeholder’s requirement, including operational needs and vehicle features, to ensure alignment with business objectives.
  • Coordinate the seamless rotation and readiness of vehicles within our fleet, including test drive cars, display, and service loaners, requiring meticulous planning and collaboration with service and logistics teams across various departments.
  • Be the point person for all stakeholders to drive fleet-related initiatives, coordinate timely follow-up and consolidate insights for best outcomes.
  • Manage day-to-day fleet operations and reporting along existing structure, and continuously improve processes and data.
  • Enhance the vehicle management system by ensuring regular maintenance checks, managing insurance renewals, conducting vehicle inspections, and monitoring usage patterns to optimize fleet performance.
  • Devise and execute strategies for fleet optimization to enhance efficiency, reduce costs, and improve vehicle utilization. This includes regular analysis of fleet performance data, identification of trends, and recommendation of actionable insights.
  • Develop and maintain a transparent communication channel with all stakeholders. Regularly prepare and present detailed fleet performance and repair/maintenance reports, highlighting achievements, challenges, and areas for improvement.
  • Oversee and cultivate strategic relationships with external vendors, specifically focusing on insurance providers, working with service team on repair and maintenance, and vehicle registration agencies. Your role will encompass the management of vendors to ensure cost-effective procurement and high-quality service delivery.
  • Design and implement comprehensive incident and emergency response protocols. Ensure swift and effective handling of unforeseen events to minimize impact on operations and maintain fleet integrity.
  • Institute best practice on fleet management and driver behavior regulations.
  • Support with everything from ad-hoc analyses to strategic initiatives, to make our unique fleet management program a key value contributor to Tesla’s mission
  • Successfully manage and execute routine and repetitive tasks with a high level of accuracy and attention to detail. This includes regular data entry, report generation, and compliance checks to ensure the fleet operates without interruptions.
  • Be prepared to troubleshoot and solve unexpected issues that arise in day-to-day operations. This requires a keen ability to assess situations quickly, make informed decisions, and take immediate action to mitigate disruptions.
  • Provide support in Order Operations and other related administrative duties as assigned
  • Effectively handle multiple priorities, organize workload, and meet deadlines

What You’ll Bring

Required Knowledge:

  • The ideal candidate is a highly motivated and intelligent self-starter with the desire for constant process improvement and the ability to work under pressure in a fast paced environment
  • Experience in cross-functional project management, and proven ability to drive initiatives to conclusion
  • Solid understanding of business processes and highly attentive to detail to be able to understand and improve workflows
  • Ability to establish and maintain cooperative working relationships with internal and external partners
  • Proficiency with MS Office (Excel, Word, PowerPoint) and advanced computer skills; Salesforce.com and/or ERP expertise. Experience in Power Automate a plus.
  • Excellent oral and written communication skills in English is a must, additional languages beneficial (Mandarin)
  • Knowledge of vehicle registration processing and vehicle insurance claims is a plus

Education and Experience: 

  • 3+ years of professional experience in an international or start-up environment with automobile background and other relevant technology experience is a plus
  • Driving license is required and ideally with 2+ years driving experience

Tesla is an Equal Opportunity / Affirmative Action employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state or local laws.

Tesla is also committed to working with and providing reasonable accommodations to individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the interview process.

For quick access to screen reading technology compatible with this site click here to download a free compatible screen reader (free step by step tutorial can be found here). Please contact accommodationrequest@tesla.com for additional information or to request accommodations.

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Confirmed 8 hours ago. Posted 30+ days ago.

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