Managed Services Technical Consultant

NCR Corporation

Skills
Company Type
Workhours

Description

Title: Managed Services Technical Consultant

Location: Belgrade, Serbia

Grade: 9

 

About NCR Corporation
NCR Corporation (NYSE: NCR) is the global leader in consumer transaction technologies, turning everyday interactions with businesses into exceptional experiences. With its software, hardware, and portfolio of services, NCR enables nearly 700 million transactions daily across retail, financial, travel, hospitality, telecom and technology, and small business. NCR solutions run the everyday transactions that make your life easier. NCR is headquartered in Duluth, Georgia, with approximately 29,000 employees and does business in 180 countries.

 

 

Position Summary

 

NCR is currently seeking an Entry-Level Software technical associate to join our Managed Services organization as a Technical Consultant(TC). Working alongside a SR TC, this associate would be responsible for the design and deployment of software solutions that enable the integration of HW devices into NCR Managed Services Cloud offerings. Acting in a consultant role a TC will directly work with external customers to gather their requirements to facilitate the integration of their systems. Typical managed Hardware includes ATM, Point of Sales, and various other devices in the Financial, Retail, and Hospitality market. The TC will be exposed to technologies such as web services, SQL Database, and NCR proprietary applications based off of Microsoft framework.

 

Key Areas of Responsibility

 

  • Work with SR level Consultants to identify and propose the right delivery service solution, tools & methodology, based on real service delivery capability and Customer needs

  • Configuration and modification of software tools and monitoring agents based off of customer needs

  • Assist with Lifecycle support of Customers implemented on Managed Services offers

  • Support optimization/improvement projects

  • Consult with the System Administration team and System Specialist in the analysis, resolution of service delivery issues, and implementations of change requests

  • Participate in the deployment of corporate tools, processes and procedures to optimize the performance of service delivery

  • No relocation assistance will be offered for this position.

Qualifications

Basic Qualifications


  • Bachelor’s degree in CIS, MIS or related technical discipline

  • Ability to learn new programming concepts quickly and efficiently

  • Basic understanding of programming and database concepts

  • Strong interpersonal and organizational skills

  • Excellent written and verbal communication skills

  • Position requires occasional travel on a project basis only


Preferred Qualifications

 

  • Fluent English

  • Knowledge of Microsoft Office Suite

  • Understanding of Project Management

 

 

 

 

Visit our careers site for a list of the benefits offered in your region in addition to a competitive base salary and strong work/family programs.

 

EEO Statement

Integrated into our shared values is NCR's commitment to diversity. NCR is committed to being a globally inclusive company where all people are treated fairly, recognized for their individuality, promoted based on performance and encouraged to strive to reach their full potential. We believe in understanding and respecting differences among all people. This concept encompasses but is not limited to human differences with regard to race, ethnicity, religion, gender, culture and physical ability. Every individual at NCR has an ongoing responsibility to respect and support a globally diverse environment.

 

Statement to Third Party Agencies

To ALL recruitment agencies: NCR only accepts resumes from agencies on the NCR preferred supplier list.  Please do not forward resumes to our applicant tracking system, NCR employees, or any NCR facility. NCR is not responsible for any fees or charges associated with unsolicited resumes.

Job

Customer Svcs/Support Services

Primary Location

Europe-Serbia-SR-Belgrade

Schedule

Full-time

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Confirmed 22 hours ago. Posted 30+ days ago.

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