Johnson and Johnson

Johnson & Johnson is recruiting for an Associate Director, Thought Leader Liaison, Neurology Rare Disease to support the Great Plains Region. This is a field-based position in the United States, with preference for the candidate to reside in the assigned region with easy access to a national airport.

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at https://www.jnj.com/.

For more than 130 years, diversity, equity & inclusion (DEI) has been a part of our cultural fabric at Johnson & Johnson and woven into how we do business every day. Rooted in Our Credo, the values of DEI fuel our pursuit to create a healthier, more equitable world. Our diverse workforce and culture of belonging accelerate innovation to solve the world’s most pressing healthcare challenges.

We know that the success of our business – and our ability to deliver meaningful solutions – depends on how well we understand and meet the diverse needs of the communities we serve. Which is why we foster a culture of inclusion and belonging where all perspectives, abilities and experiences are valued and our people can reach their potential.

At Johnson & Johnson, we all belong.

The Associate Director Thought Leader Liaison’s (TLL) key primary responsibility is to support US Commercial Strategic Imperatives for the Johnson & Johnson Neurology Rare Disease portfolio. The TLL is an exceptional business leader with deep neurology experience who will work regionally to drive results in two main areas: KOL Engagement and Impact Drivers. This role will ensure close working relationship with cross-functional partners in cross-functional market teams, in a compliant manner. This position will be field based.

Key Responsibilities:

KOL Engagement

• Identify, cultivate, and maintain long-standing relationships with national and regional KOLs
• Support commercial KOL influence-mapping initiatives by developing profiles and engagement/communication plans for each assigned KOL and validate commercial target list
• Monitor KOL insights about current and future treatment patterns that may impact commercial strategy and provide feedback and input into business plans
• Address customer service issues/ needs and coordinate cross-functional action plans to address on-label issues as needed to ensure flawless customer experience for KOL accounts
• Act as a liaison between KOLs and Johnson & Johnson for approved commercial activities and with leadership and office-based cross-functional colleagues
• Attend and coordinate regional and national congresses to support marketing initiatives, identify & select speakers for product theatres, and coordinate KOL engagement activities
• Assist in the facilitation and execution of commercial advisory boards through identification of key advisors equipped to provide compelling insights
• Assist commercial team with KOL recruitment for ad hoc initiatives such as sales training initiatives, presentations at national sales meetings, content development for commercial programs, presentations to office-based employees, etc.
• Collaborate with Marketing to refine positioning, branded and unbranded campaigns and above-brand initiatives; assist in the development of strategies/messaging to drive treatment education
• Align with field partners such as Medical Science Liaisons on complementary initiatives with shared customers

Speaker Bureau Management and Program Facilitation

• Work with field and office-based colleagues to identify, contract, and train qualified speakers
• Provide real time assessment of program effectiveness and ongoing coaching to speakers
• Assess speaker utilization and program logistics to ensure compliance with internal corporate policies and guidelines
• Play a key role in speaker training meetings by collaborating with marketing on content preparation and workshop delivery
• Work with Marketing, sales leadership, and contracted speakers to gain and synthesize feedback in support of the evolution of promotional programming content, case studies for potential publications, and other commercial projects
• Work with Marketing and Sales to optimally plan speaker program utilization and identify and recruit KOLs for speaking opportunities
• Responsible for delivering education opportunities to support Healthcare Providers in the disease management and treatment of generalized Myasthenia Gravis (gMG)

Impact Drivers

• Identify and develop hard to access Academic Institutions/Health Systems to address policy and business issues as well as formulary decisions by creating access and developing Advocacy
• Identify immediate growth opportunities & potential risk areas within chosen Academic Institutional/Health System channel and implements strategies; collaborate with field partners to execute on strategies
• Think critically to navigate complexities within identified Academic Institutions/Health Systems
• Identify and build new advocacy with Future Clinical Champions (i.e. Residents/Fellows, NP/PA’s, Community Neuro’s, etc.)
• Support corporate initiatives through tactical execution aligning with TLL responsibilities

Skills and Competencies:

• Strong scientific acumen and business mindset
• Strong leadership and interpersonal skills including the ability to listen actively and synthesize information in a meaningful way
• Excellent communication (verbal and written) with demonstrated ability to present to large and small audiences
• Exceptional organizational skills
• Demonstrated fluency in articulating complex scientific concepts and data
• Good judgment, ability to adapt and change in a shifting environment
• Strategic, passionate, self-starter who takes initiative
• Must work well in large and small teams, ability to work remotely
• Strong aptitude to effectively collaborator on cross-functional teams with a variety of technical expertise and background
• Strong understanding of the laws, regulations and rules governing the pharmaceutical industry and compliant interactions with Healthcare Providers
• Ability to travel 60%-70%