Associate Product Manager – Customer Experience
The Customer Experience team is responsible for the end to end product allowing customers worldwide to have an exceptional buying or selling experience. The team delivers the core components of the service offering – a seamless payment, fulfilment and post booking experience for all customers. It sits at the forefront of fulfilling StubHub’s mission to become the go-to destination for accessing global live events.
Responsibilities – what you’ll do:
Qualifications:
About Product at StubHub:
Product Management sits at the core of our business, constantly working to identify new product features and improvements that enhance the experience for our users and drive profitable revenue streams for the company. You’ll work with an agile team with a business goal, rather than sitting within a centralized product group.
Our product team uses data to define feature requirements and specifications, working with talented developers and designers to guide ideas from conception to launch.
StubHub is the leading global marketplace for music, sports, and entertainment tickets.
Despite our rapid growth while revolutionizing a 100-billion-dollar industry, we maintain our start-up ethos and data-driven, collaborative culture. We believe that small, cross-functional teams can achieve extraordinary results. Fans from nearly every country in the world can find millions of tickets to their favorite events in the language, currency, and with the device of their choice.
We provide the widest possible choice of tickets to events around the world and help ticket sellers reach a global audience. StubHub has partnered with many of the world’s leading brands in sports and entertainment while helping fans access unforgettable experiences.
We are an equal opportunity employer and value diversity on our team. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.