Executive Supply Chain Partner

Gartner

Description

 
Company Description
Gartner, Inc. (NYSE: IT) is the world's leading information technology and supply chain research and advisory company. We deliver the technology and supply chain-related insight necessary for our clients to make the right decisions, every day. From CIOs, CCOs, and senior IT/Supply Chain leaders in corporations and government agencies, to business leaders in high-tech and telecom enterprises and professional services firms, to technology investors, we are the valuable partner to clients in over 13,000 distinct organizations. Through the resources of Gartner Research, Gartner Executive Programs, Gartner Consulting and Gartner Events, we work with every client to research, analyze and interpret the business of IT within the context of their individual role. Founded in 1979, Gartner is headquartered in Stamford, Connecticut, USA., and has 5,500 associates, including 1,402 research analysts and consultants, and clients in 85 countries.
For more information, visit www.gartner.com.
 
Job Description
Executive Supply Chain Partner
 
Executive Supply Chain Partner (ESCP) serves as a trusted advisor to our members (clients) who are SVPs, EVPs and CSCOs from Global 1000 organizations and government agencies.
 
The ESCP’s role is to engage each member-client, and to help him/her identify key initiatives and to achieve specific enterprise goals.
 
Partnering with the member can include activities such as: defining, developing, coaching and/or critiquing strategies; helping develop and/or transform their organizations; assisting/advising with the development and execution of vision & strategy; aggregating and delivering Gartner research insights on key initiatives, priorities,  and implementations; and in general, becoming a consigliore for the SVP, EVP  or CSCO.   With the support of their ESCP, our clients are able to achieve their goals more quickly and more cost effectively and with a higher assurance of success.
 
Relationship Management
 
The ESCP manages 15-20 -senior executive member relationships, and participates in account planning with Senior LCMs and Senior Account Executives.  These three individuals collectively and individually have responsibility for each assigned account.
The ESCP participates in all phases of the member lifecycle: pre-sale, on-boarding, relationship management, delivery, review and renewal.
The ESCP  also provides (2) onsite workshops per client member per year.  EP leads CSCO activities at the annual Gartner Supply Chain Executive Conference and leads CSCO breakout sessions during (2) annual Supply Chain Forums.
Success is defined by: executing a smooth hand-off from the sales team,  regularly engaging the member  in a substantive manner, creating a complete member profile, accurately identifying the member’s agenda, developing an engagement (value) plan, participating (with Sales and LCMs) in quarterly account reviews and preparing value-added on-site engagements and member meetings.
 
Sales and Marketing Support
 
The ESCP is responsible for member retention and for contributing toward growth in the region through direct support of Gartner Sales in prospect cultivation, account plan development and value demonstration activities.
 
Onsite Interactions
 
The ESCP is responsible for hosting and /or participating in periodic onsite member activities, including workshops, research analyst visits (where appropriate), roundtables and webinars (in collaboration with Gartner Research)
 
Research Support
 
The ESCP supports research activities, such as facilitating member participation in research studies or case panels.  The ESCP will be aligned with and leverage Gartner research positions and initiatives as well as provide feedback from the member base to the research organization.  The ESCP works with research analysts to develop and deliver CSCO relevant research.
 
Program Delivery
 
  • Define and deliver innovative solutions by assessing member needs and developing a customized value plan in accordance with overall Gartner Supply Chain strategy and Gartner Supply Chain product deliverables. 
  • Work with members in CPG, Retail, High Tech, Department of Defense, A&D, Industrial, Life Sciences, Pharma and Healthcare Providers to further their levels of supply chain maturity through delivery of research, peer networking, and coaching. 
  • Critique client strategies, guide clients in building their organizations, and assist in developing supply chain strategies, establishing priorities, and planning for implementation around key supply chain initiatives.
  • Establish and maintain working relationships with various internal groups to create a comprehensive, well designed sustainable set of key deliverables for clients (including targeted research, personal coaching sessions, scripted analyst sessions, involvement with appropriate events, etc.)
  • Direct and facilitate member peer group calls and/or meetings
 
Content Development and Management
 
  • Participate in presentations, panels and workshops
  • Participate in relevant research communities to keep topic area knowledge current and share member experiences with analysts
  • Facilitate member interaction and collaboration through the Supply Chain  member community portal and assisted member connections
  • Lead and participate in local events and roundtables

Qualifications

Subject Matter Expertise
 
The ESCP must be a senior business executive and have demonstrated topic knowledge in developing and delivering overall Supply Chain strategy, execution and performance improvement.  The ESCP will be an accomplished current or former SVP, EVP of Supply Chain or CSCO, with a broad base of expertise that has operated at a senior leadership level and driven change at all levels. 
 
The ESCP is responsible to retain clients in accordance with established Gartner Retention Metrics.  In addition, to work closely with Sales to vet and close “new’ CSCO business.
 
Other requirements
 
  • A university graduate(Masters preferred) with 10+ years experience working as a SVP, EVP or CSCO  or in a senior management role in an Supply Chain Executive level  capacity; or 5+ years in the capacity with 5+ years in another Supply Chain Executive  role (e.g. consulting, supply chain service provider supplier, etc.).
  • An in-depth understanding of Supply Chain industry and the role of the CSCO (including leadership, operations management, strategy and trends, use of metrics, etc.)
  • In depth understanding of the business value of Supply Chain and the alignment of Business and Supply Chain strategies.
  • Critical thinking and problem solving skills to assess member situations and provide actionable, outcome-based business advice, and the ability to leverage appropriate (Gartner and other) resources to help clients achieve business results
  • Ability to lead and manage ambiguous situations
  • Candidates must have excellent interpersonal skills;  no whiff of arrogance about them and  the ability and experience working with C level executives.  This individual should have strong reflective listening skills and the ability to adjust to client cues and needs
  • Superior verbal and written communication skills and strong facilitation and presentation skills
  • Energetic,
  • Sales savvy
  • Collaboration and team leadership
  • Sales and / or business development experience or ability with CXO level executives
  • Strong time/project management skills
  • Travel restricted to US and Canada; 60 - 70% travel
 

Additional InformationGartner is an Equal Opportunity / Affirmative Action Employer committed to the value of workforce diversity.

Primary Location

United Kingdom-United Kingdom-UK, Work at Home

Work Locations

EMEA-UK-WAH United Kingdom Remote Location

Job

Customer Service

Organization

050 Enterprise for SC Ldrs - 1964

Schedule

Regular

Full-time

Job Posting

Nov 15, 2017, 3:33:25 PM

Read Full DescriptionHide Full Description
Confirmed 5 hours ago. Posted 28 days ago.

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