Micron Account Installed Base Manager will work directly with the account CSOM’s, Installed Base Performance Program Manager and Service Managers to support Account Installed Base Differentiation Objectives. Will support internal Installed Base resolution, prioritization and escalation resolution to achieve the objectives.
Support the Installed Base Performance Program Manager in driving account installed base performance and CSSP execution while ensuring alignment with the customer and the account. Will assist in sharing the learnings and achievements of the account to the regional installed base team.
Aids with account I&W objectives and drive actions to achieve objectives of cycletime improvements and I&W compliance. Ensure corrective actions are taken to drive towards goals and objectives. Work with account team to provide progress to the customer and review performance at least once per month.