American Express

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With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and let's lead the way together.

The Global Merchant Pricing organization is responsible for the single largest source of American Express’ revenue: merchant discount revenue. The team works closely with multiple business partners to determine the most compelling pricing structure to encourage merchant acceptance of American Express, while striving to improve coverage and merchant satisfaction. We drive merchant revenue and profit growth through customer-centric pricing principles, more effective and flexible pricing architecture and innovative pricing solutions.

The Senior Manager, LAC Pricing and Revenue Management Strategy is a key role in the market and requires knowledge of all aspects of the merchant and payments business. The primary responsibility of this role is to manage our merchant discount revenue and other merchant revenue streams that maximizes the strategic value of our premium network. This role also supports and drives pricing initiatives across the market with the goals of volume generation, enhancing efficiency, driving merchant satisfaction and retention. 

Key Responsibilities include:

• Lead a team of two analysts
• Lead regional planning and forecasting efforts, including monthly variance analysis and reporting
• Develop pricing strategies based on quantitative data analytics and provide recommendations on key financial / commercial terms during merchant negotiations.
• Evaluate business cases for various merchant pricing scenarios, model P&L impacts, and perform sensitivity analyses to drive agile business decisions.
• Draw merchant-specific insights from internal data (transactions, merchant profiles, etc.) and external data (analyst reports, industry research, etc.) to identify key opportunities and challenges during a negotiation.
• Support overall pricing strategies across all merchant segments
• Drive pricing integrity and accuracy in merchant agreements
• Lead Cross-functional teams to manage and implement all aspects of the pricing process including pricing approvals, contract reviews and pricing audits.

Minimum Qualifications

• Advanced or native proficiency in English with highly effective verbal and written communication skills
• Exceptional project management and organizational skills, ability to prioritize and participate in a variety of projects simultaneously and manage complex projects end to end.
• Outstanding analytical skills and financial acumen to translate complex data into relevant insights that facilitate senior executive decision making
• Strong collaboration and influencing skills and the ability to influence behavior without direct authority
• Strong relationship management skills to build relationships across levels and lines of business.
• A self-starter who desires to own projects and drive results.
• Experience in managing direct reports
• Proven experience in pricing strategy, strategic financial analysis, or related experience

Preferred Qualifications

• Knowledge of the Mexican payments industry and competitive landscape
• At least 7 years of experience working in a matrix environment in the financial industry
• Experience managing pricing strategies within a contractual framework
• SQL, PowerBI experience desired

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

• Competitive base salaries 
• Bonus incentives 
• Support for financial-well-being and retirement 
• Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location) 
• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need 
• Generous paid parental leave policies (depending on your location) 
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) 
• Free and confidential counseling support through our Healthy Minds program 
• Career development and training opportunities

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.