Business Intelligence Analyst

JW Player

JW Player is seeking a Business Intelligence Analyst to join our Strategy & Operations team. This position will report to the Director of Strategy & Operations and will partner with our business groups to build advanced dashboards, drawing critical insight using our Business Intelligence tool. This role will work closely with C-level management, specifically the CEO, COO, and CFO.

Your mission will be to help uncover the stories in our data - extracting actionable, data-driven insights that will ensure we make the best possible decisions as we build the next generation of industry-leading video products.

In this role, you will:

  • Maintain ownership of Business Intelligence (BI) tool stack and leverage to develop customer, product, and business-level reporting and insights
  • Prioritize and manage backlog of BI requests, including:
    • Translation of data requests into scalable reporting and actionable, insightful analysis
    • Creation, delivery, and maintenance of analytics models dealing with a variety of data sources / sizes
  • Collaborate with Product and Engineering counterparts to project manage development efforts around ETLs and data stores accessed by the BI tool
  • Own process of ingesting, analyzing, and presenting KPI data to stakeholders, including senior management, in a coherent and efficient manner
  • Administer the BI tool: add new users, help stakeholders with queries & dashboards, and implement a comprehensive data dictionary



  • BA / BS degree from a top-tier university program; Master’s degree preferred
  • 1-2 years of relevant work experience in business/data analytics or a related field
  • Demonstrated experience with data science and business intelligence tools such as Looker, Tableau, Domo, Mode, etc.
  • High level of proficiency in SQL
  • Exceptional analytical and problem-solving skills
  • Exceptional data manipulation, analysis, and presentation skills
  • Exceptional communication and interpersonal skills
  • Demonstrable familiarity and knowledge of emerging technologies, with an emphasis on SaaS and data business models


About JW Player

If you've watched video on the web, you already know us. JW Player is a venture-funded, online video software company based in Manhattan. Our flagship product, the JW Player, is deployed on over 2 million websites and streams billions of videos each month.  Started in 2008 as the world’s first open source video player, today the company’s customers span the globe across 193 countries and range from Fortune 500 companies to individual bloggers. We’re busy innovating for the future by actively hiring smart, motivated, and innovation-driven people! Come help us imagine and define what comes next! For more information, see

 We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

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Confirmed 21 hours ago. Posted 30+ days ago.

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