Why is our “Security Service Engineer" the next step for you?
Worldpay's Enterprise Security Services support responsibilities include installation, configuration, tuning, maintenance, upgrade and live support of services hosted on Linux and Microsoft operating systems in a highly virtualised environment and subject to strict Change Management and Service Level Agreements
How will you add value on a day-to-day basis?
Security Service Engineer will be responsible for providing support for a range of Enterprise Security Services, including 3rd line BAU support for Production and Pre-Production environments. Represent the Hosting Enterprise Security Services Team within Worldpay Infrastructure & Operations. Provide extremely high standards of service in terms of service maintenance, new capability requests, fault prevention and resolution. Ability to work individually as well as in a team within an onshore/offshore model.
3rd Line Support for all Enterprise Security tools under the responsibility of Worldpay Enterprise Security Services Team, within the Production and Pre-Production Environments. Rapid response to Production and Pre-Production Incidents raised by the Worldpay Command Centre, in accordance with agreed Service Operating Model standards
Provide Incident Fault Diagnosis and Resolution, engaging other Worldpay support teams as required. Escalation of critical issues in accordance with designated processes and procedures. Produce and maintain relevant Technical and Operational documentation for Production and Pre-Production environments. Raising, co-ordination and execution of Change Requests to the Production and Pre-Production environments. Representation to Change Management and the Worldpay Change Advisory Board as required
What will make you the ideal candidate?
• Significant experience or demonstrable capability in Administration, Support and Maintenance including but not limited to Upgrading, Patching & Configuration of the following Enterprise Security Services components in a High Availability Production environment in one or more of the following core security services:
o File Encryption
3+ years’ experience of third line support for business critical production systems
• Significant experience or demonstrable capability in Administration, Support and Maintenance of the following Enterprise Security Services components in a High Availability Production environment in one or more of the following tools:
o Websense eMail
o Websense Web
o Hardware Security Model (HSM) (Safenet / Thales / Thales nShield Edge
o Symantec Data Centre Security
A number of additional services will in future be delivered by the team as listed below:
o Data Loss Prevention (DLP)
o Email monitoring and security
o Internet access monitoring and security
o Hardware Security Modules (HSM)
How is Worldpay changing the world?
We are leaders in modern money. Each and every time you use your debit card or credit card to pay for something, whether online or face-to-face, there’s a good chance it happened because of us. On an annual basis our innovations, systems and technology enable billions of money transactions globally. Working with customers large and small, we help them to take your payments quickly, safely and reliably, allowing them to grow their businesses and making your life more convenient in the process. As a leader in global Fin-Tech and the largest London IPO since 2011, this is a great time to join us in building for the next phase of the Worldpay journey