Account Manager



Job Description:

Cloudera delivers the modern data management and analytics platform built on Apache Hadoop and the latest open source technologies. The world’s leading organizations trust Cloudera to help solve their most challenging business problems with Cloudera Enterprise, the fastest, easiest and most secure data platform available for the modern world. Our customers efficiently collect, store, process and analyze vast amounts of data, empowering them to use advanced analytics to drive business decisions quickly, flexibly and at lower cost than has been possible before. To ensure our customers are successful, we offer comprehensive support, training and professional services. Learn more at
A recent IDC forecast shows that the Big Data technology and services market will grow at a 26.4% compound annual growth rate to $41.5 billion through 2018, or about six times the growth rate of the overall information technology market. This big data revolution, using data to get things done, will be as disruptive as the industrial revolution.
Do your customers trust you to guide them through this revolution?
Leading this emerging market as a hybrid open-source software developer with revenues already over $100M last year and an estimated valuation of almost $5B, Cloudera has already disrupted an industry by building the first unified platform for Big Data: The Enterprise Data Hub.
This position is responsible for selling the organization's products or services to and maintaining relationships with existing named accounts in connection with direct sales to end users. The position provides technical and administrative product information, demonstrations, and/or Product training. These are career-level Account Executives and are fully qualified, experienced professionals.
Manages and grows revenue and market share at designated accounts to improve customer satisfaction and achieve company's strategic objectives.
Develops and maintains client relationships to ultimately drive revenue growth.
Develops and executes account strategy by collaborating with account team to deliver stronger, more relevant value propositions.
Cultivates customer relationships and ensures effective service delivery to accounts.
Focuses on customer's satisfaction, knows the customer's business and workflows, develops proper contact network within accounts.
Supports execution of strategy at the account level.
Works with and brings in experts/specialists where required, has oversight of all account activities.
Responsible for forecasting, keeps management updated with accounts in a timely fashion, gathers intelligence on competitor activity, and gives feedback to marketing.
Tracks customer activity in internal systems in order to execute on account strategy and identify additional opportunities.
May provide customer product training as necessary.
Accountable for individual expense budget management.
Owns account relationship and drives overall customer satisfaction for assigned accounts.

7+ years of demonstrated successful Enterprise Software (preferred) or Hardware Sales
Startup experience & some vertical experience
Data management experience
Business intelligence
Data warehousing experience
Virtualization and Cloud understanding
Team player
Solution sales experience
Relationship sellers

Equal OpportunityCloudera is an Equal Opportunity/Affirmative Action Employer. The applicant will receive consideration for employment without regard to race, sex, color, religion, sexual orientation, gender identity, national origin, protected veteran status, or on the basis of disability.

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Confirmed 17 hours ago. Posted 30+ days ago.

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