Dignity Health

Overview

CommonSpirit Health was formed by the alignment of Catholic Health Initiatives (CHI) and Dignity Health. With more than 700 care sites across the U.S. from clinics and hospitals to home-based care and virtual care services CommonSpirit is accessible to nearly one out of every four U.S. residents. Our world needs compassion like never before. Our communities need caring and our families need protection. With our combined resources CommonSpirit is committed to building healthy communities advocating for those who are poor and vulnerable and innovating how and where healing can happen both inside our hospitals and out in the community.

The System Manager, People Support Services (PSS) - Implementation is responsible for managing a team of Sr.

Implementation Analysts. Oversees the successful implementation, project management, and integration of HR systems

across the organization. Partnership with IT, other PSS leaders and HR stakeholders is critical to driving performance

excellence, a culture focused on continuous improvement and meeting CommonSpirit Health’s evolving business needs.

Responsibilities

• This is a Remote Opportunity

Leads, mentors, and develops a team of Sr. Implementation Analysts, providing guidance, training, and

performance feedback. Fosters a collaborative and supportive team environment, promoting teamwork and

individual growth. Manages team workload, resource allocation, and project assignments in partnership with the

Implementation Managers.

• Actively engage in new project scoping & estimating activities, and collaborate with PSS - Systems in providing

resource estimates & capacity management oversight.

• Continuously evaluate and improve implementation processes, identifying areas for optimization and

streamlining. Implement best practices and industry standards to enhance efficiency and effectiveness of the

team.

• Collaborates with the M & A team and serves as the liaison with the PSS team to ensure smooth transactions and

involvement of key stakeholders.

• Independently leads projects of all sizes (ideally focused on mid and high complexity) within HR or across multiple

functions. Manages all aspects of the project life cycle: Initiate, Plan, Design, Develop, Test, Implement, and Close

to ensure that projects are completed on time, within budget, and meet client expectations. Responds to and

resolves escalated issues, troubleshoots and develops solutions to project problems or challenges. Communicates

project milestones, completion dates, costs, risks, issues, contingencies and other significant matters to team and

stakeholders.

• Work closely with sponsors, process owners, and subject matter experts to develop and deploy implementation

plans and other project tools, establish metrics and improvement targets, drive projects to completion, and

monitor effectiveness of solutions.

• Stay abreast of industry trends and emerging technologies in HR systems implementation.

The job summary and responsibilities listed above are designed to indicate the general nature of the work performed

within this job. They are not designed to contain or be interpreted as a comprehensive inventory of all job

responsibilities required of employees assigned to this job. Employees may be required to perform other duties as

assigned.

Qualifications

Bachelor’s Degree or equivalent experience; Master’s Preferred.

Minimum of three (3) years of experience managing/ supervising

employees

Eight (8) years of total project management experience, with at least

three (3) of those years being in HR support services and technology

Must have demonstrated knowledge and/or skills in the following

areas:

• Ability to lead others through change
• Proven ability to train and develop staff
• Demonstrates good judgment in making decisions and

solving problems

• Strong written and verbal communication skills
• Effective presentation and facilitation skills
• Demonstrated skills to assess customer needs
• Understanding of HR industry technology, vendors and tools
• Ability to organize information, people and messages to

deliver strategic initiatives

• Familiarity with agile methodologies for project management
• Knowledge and experience with large scale project

implementations and ongoing support

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