ABB

At ABB, we help industries outrun - leaner and cleaner. Here, progress is an expectation - for you, your team, and the world. As a global market leader, we’ll give you what you need to make it happen. It won’t always be easy, growing takes grit. But at ABB, you’ll never run alone. Run what runs the world

This Position reports to:

Field Service Manager

Your role and responsibilities

In this role, you will execute medium to high complex service work according to work instructions and in accordance with ABB standard processes, quality standards and safety guidelines. Deliver excellent customer service to satisfy customers. In close co-operation with customer and other ABB teams, take actions to identify new Service business opportunities for ABB.

The work model for the role is: #LI-Hybrid

This role is contributing to the Process Automation Energy Industries in Jakarta, Indonesia.

Key responsibilities

• Performs medium to high complex Service tasks like installation, commissioning, maintenance, upgrades and retrofits, repair independently, identifies technical problems and makes analysis through remote or on-site activity in different Service categories (installation and commissioning, maintenance, extensions, replacements, upgrades and retrofit, end of life service etc.).
• Ensures customer satisfaction by executing Service work according to customer order and expectation. Creates and maintains a good relation-ship with customers and understands their needs. Identifies new sales opportunities and takes influence in convincing the client for the complete service portfolio.
• Coordinates, prepares and ensures that all materials, parts and equipment are available and at the appropriate quality for Service activities. Prepares standard lists for ease of work.
• Prepares all documents and reports to be signed by the customer representative. Reports work done in a timely manner and follows up when needed. Create standards or job durations

Qualifications

• Degree / Diploma in Engineering related disciplines with minimum 5+ years’ experience in Automation & Controls Systems
• Good understanding of HMI, DCS, Scada, PLC, IT, OT, P&ID, Safety & automation systems 1 | Senior Field Service Engineer
• Preferable knowledge in ABB Automation 800xA and ABB Automation Symphony S+
• Experience in Maintenance / Testing & commissioning / FAT / SAT in Automation System
• Preferable working experience in Oil, Gas & Chemical plant/ Offshore/ Power & Water Industries
• Position is based in Indonesia but require travelling & work outside of Indonesia like Asian Region, Offshore & etc.

What's in it for you

We want you to bring your full self to work—your ideas, your energy, your ambition. You’ll have the tools and freedom to grow your skills, shape your path, and take on challenges that matter. Here, your work creates impact you can see and feel, every day.

More about us

The Energy Industries Division serves a wide range of industrial sectors, including hydrocarbons, chemicals, pharmaceuticals, power generation and water. With its integrated solutions that automate, digitalize and electrify operations, the Division is committed to supporting traditional industries in their efforts to decarbonize. The Division also supports the development, integration and scaling up of new and renewable energy models. The Division’s goal is to help customers adapt and succeed in the rapidly changing global energy transition. Harnessing data, machine learning and artificial intelligence (AI), the Division brings over 50 years of domain expertise delivering solutions designed to improve energy, process and production efficiency, as well as reduce risk, operational cost and capital cost, while minimizing waste for customers, from project start-up and throughout the entire plant lifecycle.

Think bigger. This is where bold ideas meet unstoppable progress, teams initiate what’s next, and we’re engineered to outrun, together. Run What Runs the World.

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#Runwhatrunstheworld

We value people from different backgrounds. Could this be your story? Apply today or visit www.abb.com to read more about us and learn about the impact of our solutions across the globe. #RunsWhatRunstheWorld