Technical Product Manager - Platform

Toast

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As a technical product manager for the platform team at Toast, your job is to drive the strategy and tactical tasks that it takes to keep Toast scaling year over year.  Working with engineering leads across Development Operations, Development Tooling, and each of the feature teams, you will focus on three primary areas:

  • Platform scale
  • Platform security and stability
  • Platform infrastructure and internal technical enablement

You will be tasked with translating business goals (customer growth, SLA, speed of deployment) into epics, stories, and tasks for your engineering team, and ensuring the strategy of the Platform team is in line with the vision of Engineering leadership, Product leadership, and business-wide initiatives.

The ideal candidate for this role will be a former engineer or individual deeply familiar with SaaS platforms hosted in AWS, as well as familiarity with modern application development technologies and metrics / monitoring tools.

Responsibilities:

  • Learn the Toast platform and become a product expert 
  • Ability to write technical user stories, collaborate and communicate feature requests to Engineering teams in a fast paced, agile environment 
  • Ability to manage multiple projects and fulfill product requests while meeting tight deadlines
  • Follow-up with customers and prospects directly regarding product feedback and feature requests
  • Provide executive level presentations, training and documentation

Qualifications:

  • BS/BA or MS degree in Computer Science, Business, or related technical field or equivalent practical experience
  • 5+ Years of Experience
  • Excellent written and oral communication skills with strong analytical and technical abilities
  • Excellent leadership, project management, and organizational skills 
  • Familiar with:
    • Agile methodology
    • AWS, S3, EC2, ELB
    • Sumologic, Datadog, Datagrip
    • Dropwizard, NewRelic
    • Hibernate
    • Java
    • REST services, microservices

 

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Confirmed 20 hours ago. Posted 30+ days ago.

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