Procore is seeking a Director of Enterprise Client Services to focus on building, retaining and growing our Enterprise client base. This person will work closely with both the Customer Success Manager (CSM) and Sales Teams to ensure our most important clients are poised for success.
This role will be instrumental to long-term profitability, and encompasses advocacy, retention, renewals, client relationship and up-sell activities. Focus will be with our Enterprise client segment ensuring world-class customer service while encompassing Procore’s values of Openness, Optimism, and Ownership.
Travel required (up to 50%). Requires understanding of Procore vertical (preferred), ability to maintain C-level relationships, and seven figure deal experience. Candidates must be comfortable working in a player coach role in a rapidly growing software company.
We are looking for great candidates for this position to work out of our Austin, TX or Carpinteria, CA office.
Procore Technologies is building the software that builds the world. We provide cloud-based construction management software that helps clients more efficiently build skyscrapers, hospitals, housing complexes, and more. Our headquarters is located on the bluffs above the Pacific Ocean in Carpinteria, CA, with growing offices worldwide. Check us out on Glassdoor to see what others are saying about working at Procore!
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Perks & Benefits
You are a person with dreams, goals, and ambitions—both personally and professionally. That's why we believe in providing benefits that not only match our Procore values (Openness, Optimism, and Ownership) but enhance the lives of our team members. Here are just a few of our benefit offerings: competitive health care plans, unlimited paid vacation, employee enrichment and development programs, and volunteer days.