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Meet Our Team:

Join our dynamic Consulting Operations team, where collaboration, diversity, and inclusiveness are at the forefront of everything we do. We're a group of passionate individuals dedicated to driving impact and delivering outstanding outcomes for the Consulting organization. We are valued business partners and we show up every day with an operational excellence mindset. Picture yourself working alongside talented professionals who value teamwork, innovation, and continuous improvement.

Picture Yourself at Pega:

Imagine yourself as a vital part of our global Consulting Operations team, where your contributions will directly shape our strategic initiatives and drive our success. At Pega, we foster a culture of growth and development, empowering our employees to reach their full potential. As a Senior Operations Manager, you'll have the opportunity to drive real business impact as a trusted business partner to the global Consulting organization, while working in a collaborative and dynamic team environment that is driving Operational Excellence at scale.

What You'll Do at Pega:

Strategic Business Partnering and Operational Alignment: You'll serve as a strategic partner, aligning operations with business objectives by managing the $250M Consulting budget and integrating insights from various stakeholders. You'll foster cross-organizational partnerships for continuous improvement and leverage data analytics to optimize operations. Additionally, you'll lead data analytics efforts, developing metrics and reports, and oversee a team responsible for reporting and analysis. Your leadership will drive a high-performing team culture focused on continuous improvement and collaboration.

Consulting Data & Analytics Leadership: Lead business stakeholders in understanding KPI requirements and spearhead the development of metrics, reports, dashboards, and visualizations using tools like PowerBI. Oversee a team responsible for reporting and analysis of key metrics, ensuring proactive analysis of problem areas and provision of analysis for ongoing business updates and QBR preparation. Serve as the data steward for the organization, improving data quality and efficiency.

Team Leadership: Lead and cultivate a high-performing team of reporting analysts, fostering a culture of continuous improvement aligned with key processes for a consulting business. Set goals, prioritize projects, and mentor the team to further develop their capabilities and skillsets. Champion an inclusive team culture that values diversity and collaboration while effectively communicating plans, challenges, and successes to support business objectives and strategic initiatives.

Who You Are:

We're looking for a passionate and driven individual with a strong background in consulting operations, P&L management, and data analytics. You have excellent communication skills and thrive in a collaborative environment. Your leadership abilities inspire and empower others to excel, and you're committed to fostering an inclusive team culture. You're proactive, strategic, and adept at utilizing advanced data analytics to drive impactful results.

What You've Accomplished:

You have a proven track record of strategic business partnering, managing budgets, and driving continuous improvement initiatives. Your expertise in data analytics has led to actionable insights that have positively impacted financial performance. You have experience leading and developing high-performing teams, fostering a culture of collaboration and innovation. Your inclusive leadership style has created a supportive environment where every team member feels valued and empowered to succeed.

Pega Offers You:

  • Gartner Analyst acclaimed technology leadership across our categories of products
  • Continuous learning and development opportunities
  • An innovative, inclusive, agile, flexible, and fun work environment
  • Competitive global benefits program inclusive ofpay + bonus incentive, employee equity in the company

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Confirmed 23 hours ago. Posted a day ago.

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