Information Technology | Redwood City, CA, United States





Essential Duties

  • Manage public and private cloud infrastructure;
  • Maintain and improve system automation and management tools;
  • Administer and manage the web and online gaming server environment globally;
  • Work alongside the system administrators located at other sites;
  • Monitor online services and take necessary actions to ensure SL As are met or exceeded;
  • Monitor system health and security;
  • Create system, process and workflow documentations;
  • Provide technical support towards all aspect of the infrastructure and help developers in debugging, troubleshooting and optimizing online software components and tools;
  • Work with agile delivery teams to ensure build management, automated testing and software deployment;
  • Work closely with hosting companies and datacentres to improve the service delivery throughout the business;
  • Take proactive approach in identifying and alleviating capacity planning issues and bottlenecks, forecast resource requirements;
  • Provide high quality support of the infrastructure and liaise with the other 3rd level support teams regarding networking, server and storage issues.
  • Script, manage, configure and tailor monitoring solutions and respond to incidents.
Manage public and private cloud infrastructure; Maintain and improve system automation and management tools; Administer and manage the web and online gaming server environment globally; Work alongside the system administrators located at other sites; Monitor online services and take necessary actions to ensure SL As are met or exceeded; Monitor system health and security; Create system, process and workflow documentations; Provide technical support towards all aspect of the infrastructure and help developers in debugging, troubleshooting and optimizing online software components and tools; Work with agile delivery teams to ensure build management, automated testing and software deployment; Work closely with hosting companies and datacentres to improve the service delivery throughout the business; Take proactive approach in identifying and alleviating capacity planning issues and bottlenecks, forecast resource requirements; Provide high quality support of the infrastructure and liaise with the other 3rd level support teams regarding networking, server and storage issues. Script, manage, configure and tailor monitoring solutions and respond to incidents.

Competencies, Skills & Knowledge

  • Solid networking background and experience with network troubleshooting;
  • Security driven mind-set and approach towards all problems and every part of the infrastructure;
  • Interest in working towards a high quality, finding the right solutions, following best practices;
  • Strong focus on business outcomes and a service provider attitude;
  • Competent programming or scripting background in one or more of the following languages: bash, python, ruby, trafficscript, javascript, PHP.
  • Web development experience with interactive backend systems, custom made system administration tools;
  • Proficiency in any well-known switching, routing, technologies;
  • Experience in firewall configuration and management;
  • IT security qualifications, ethical hacking;
  • Working with IPS/IDS systems.
  • Experience in continuous integration/continuous delivery: gocd, jenkins, gitlab-ci, teamcity;
  • In-depth Puppet/Chef/Ansible knowledge;
  • Hybrid cloud experience with scale out to AWS, GCP, Azure or other public cloud;
  • Experience with enterprise grade load balancing solutions;
  • Working with high traffic web applications and dynamic scaling;
  • Experience with any of prometheus, grafana, kibana, icinga, observer, cacti, logstash, rsyslog, graylog;
  • Involvement in deploying juju, maas, cobbler or other provisioning
Solid networking background and experience with network troubleshooting; Security driven mind-set and approach towards all problems and every part of the infrastructure; Interest in working towards a high quality, finding the right solutions, following best practices; Strong focus on business outcomes and a service provider attitude; Competent programming or scripting background in one or more of the following languages: bash, python, ruby, trafficscript, javascript, PHP. Web development experience with interactive backend systems, custom made system administration tools; Proficiency in any well-known switching, routing, technologies; Experience in firewall configuration and management; IT security qualifications, ethical hacking; Working with IPS/IDS systems. Experience in continuous integration/continuous delivery: gocd, jenkins, gitlab-ci, teamcity; In-depth Puppet/Chef/Ansible knowledge; Hybrid cloud experience with scale out to AWS, GCP, Azure or other public cloud; Experience with enterprise grade load balancing solutions; Working with high traffic web applications and dynamic scaling; Experience with any of prometheus, grafana, kibana, icinga, observer, cacti, logstash, rsyslog, graylog; Involvement in deploying juju, maas, cobbler or other provisioning

Essential Requirements

  • Working in cloud environment;
  • Proven experience in working in IT technical support and experience in supporting private or public cloud infrastructures, virtualized systems;
  • Strong Linux system administration background;
  • System automization experience regarding deployment and configuration management;
  • Container technologies, docker, kubernetes;
  • Hands-on experience with more of the following server components: nginx, mysql, redis, postgres, mongodb, rabbitmq, haproxy;
  • Experience in designing/managing highly available systems, distributed systems, clustering;
  • Managing monitoring and alerting systems, central logging, log analytics, backup and archive solutions;
  • Service orchestration experience.
  • Ability to work in a team, create well organized documentation, follow procedures;
  • Comfortable with open communication;
  • Available to work out of office hours and remote;
  • Open for potential 24/7 support in the future if required.
Working in cloud environment; Proven experience in working in IT technical support and experience in supporting private or public cloud infrastructures, virtualized systems; Strong Linux system administration background; System automization experience regarding deployment and configuration management; Container technologies, docker, kubernetes; Hands-on experience with more of the following server components: nginx, mysql, redis, postgres, mongodb, rabbitmq, haproxy; Experience in designing/managing highly available systems, distributed systems, clustering; Managing monitoring and alerting systems, central logging, log analytics, backup and archive solutions; Service orchestration experience. Ability to work in a team, create well organized documentation, follow procedures; Comfortable with open communication; Available to work out of office hours and remote; Open for potential 24/7 support in the future if required.

Plus

  • Interest in video games, online gaming;
  • Linux certificates Ubuntu/RedHat;
  • Active involvement in cloud auto-scaling solution development;
  • Passion and ambition for videogames are essential !
Interest in video games, online gaming; Linux certificates Ubuntu/RedHat; Active involvement in cloud auto-scaling solution development; Passion and ambition for videogames are essential !


Square Enix and Crystal Dynamics are EOE and M/F/D/V employers.





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Confirmed 17 hours ago. Posted 30+ days ago.

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