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It's fun to work in a company where people truly BELIEVE in what they're doing!

We're committed to bringing passion and customer focus to the business.

Creation Technologies is looking for a Business System Support Technician Specialist to join our team. Working with our Business Systems Group in Vancouver you will be helping support over 400 users in the dynamic fast paced electronics manufacturing environment. You will act as a subject matter expert to support manufacturing systems in the Vancouver business unit.

Duties/Responsibilities:

  • Serving as the first point of contact for internal customers seeking technical assistance in person, over the phone, or via email
  • Performing remote or in-person troubleshooting through diagnostic techniques and pertinent questions
  • Deploying and supporting network hardware (switches, routers, wireless AP)
  • Setup and deploy laptops, desktops, printers, mobile and landline phones
  • Setup and support Office 365, Microsoft Teams
  • Support data backup/recovery procedures

Requirements:

  • 3+ years of experience in an IT support role
  • Customer service experience focused on high-quality communications
  • Excellent verbal and written skills
  • Excellent knowledge of Active Directory
  • Excellent hardware knowledge
  • Excellent Knowledge of a variety of software applications, especially: Server 2012/2012 R2, 2016 and 2019; Microsoft Windows 10; Microsoft Office 2016/365
  • Experience in PC & Server hardware diagnostic & troubleshooting
  • Experience with OS Deployment using imaging software.
  • Network diagnostic & troubleshooting
  • Basic Teams/SharePoint knowledge

In compliance with pay transparency requirements, the anticipated starting pay for new hires for this position is between $55k-$70k CAD per year. Full-time employees are also eligible for performance-based bonuses and benefits. This is not a guarantee of compensation or salary, as a final offer amount may vary based on factors including but not limited to experience, education, location, and shift. 

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation, gender identity or any other characteristic protected by law.

Canada: Title for the position will be in accordance with applicable national and local laws.

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Confirmed 16 hours ago. Posted 30+ days ago.

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