Provide HR support in full aspects of the HR Operations functions including on-boarding; employee relations; performance management; exit process, review of policies and guidelines; HR systems and reporting and contribute to other HR-related work/projects including administrative matters in Employee Engagement.
HR Partner: Acts as the first point of contact in addressing employee inquiries pertaining to policies, benefits, systems, etc.
Responsible for providing Employee Relations (ER) support to line managers and team members for more complex and autonomous situations, including administering employment policies and practices and researching and/or investigating team member concerns and making recommendations that effectively promote positive employee relations. Conduct workplace investigations. Recommends effective solutions for addressing workplace issues and corrective action in accordance with personnel policy and applicable laws. Performs required tasks and initiatives, following the guidelines and procedures established, maintaining appropriate documentation and records for Employee Relation cases. Delivers service in a professional and efficient manner, providing prompt assistance while managing expectations to achieve high levels of customer satisfaction. Assists with or leads additional projects such establishing standard reporting as well as continuous improvement to the employee relations process.
Conducts investigations, as appropriate, gathers evidence and facts handles evidence in accordance with all company policies and guidelines. Identifies the company policies and practices that are relevant to the case in order to identify when a violation of company policy has occurred. Based on the findings, researches and recommends the action(s) to take to appropriately resolve the case.
Assists managers as needed in preparing corrective action documents and performance improvement plans, and preparing for employee conversations. Notifies manager of process and timeline based on the recommended actions. Reviews escalated matters with appropriate stakeholders and operates as intermediary as needed between the manager and the stakeholder.
Maintains records of Employee Relations in regards to discipline, grievances and progression.
Assists with developing new or updating existing company policies, procedures, training programs and company-wide initiatives.
Assist with various projects as assigned by direct supervisor.
Provides mentoring to entry level HR members.
Other duties as assigned.
Bachelor’s degree holder
Employee Relations Skills
Keen Attention to Detail
Above Average Communication Skills both verbal and written
Good analytical, negotiation and influential Skills
Must have HR Labor Relations or Law background
Must be able to work on flexible schedule including night shift