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SUMMARY

The Small Engine Repair Associate is responsible for the overall operation and success of the small engine/ lawnmower repair department.

ESSENTIAL DUTIES AND RESPONSIBILITIES

  • Diagnose, adjust, repair or overhaul small engines used in lawnmowers, chainsaws, and related equipment
  • Able to drive ¾ ton truck and 16’ trailer on a regular basis
  • Pick up and drop off of customers equipment in a neat and professional manner
  • Work within company programs, policies and procedures
  • Promote and support established programs
  • Communicate with and receive product from approved vendors
  • Operate a forklift
  • Follows safety policies and procedures; is a safety role model
  • Other duties assigned
  • During slow or off-season technician will be asked to work in one of our ACE Hardware retail locations. This would be temporary if at all and determined by work load

KEY ATTRIBUTES

  • Small engine and riding mower repair knowledge
  • New mower setup/PDI and warranty repair knowledge
  • Computer knowledge, with focus on online parts lookup and warranty submission 
  • Ability to communicate well with manufacturer technical support helplines
  • Problem solving skills
  • Passion for what they do
  • Self-motivated
  • Ability to prioritize and multi-task
  • Detail oriented
  • Ability to work in a fast paced environment with limited supervision

SUPERVISORY RESPONSIBILITIES

  • This position has no supervisory responsibilities

EDUCATION and/or EXPERIENCE

  • High school diploma or general education degree (GED);
  • One to three months related experience and/or training;
  • Or equivalent combination of education and experience.

LANGUAGE SKILLS

  • Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. 
  • Ability to write warranty claims and service tickets. 
  • Ability to effectively present information and respond to questions from managers, customers, and the general public.

MATHEMATICAL SKILLS

  • Basic math concepts such as addition, subtraction, division, multiplication.

CERTIFICATES, LICENSES, REGISTRATIONS

  • Valid Driver’s License

RECOMMENDED EQUIPMENT

  • Slip resistant shoes with closed toe and heel
  • Uniform per store policy
  • Basic power and hand tools
  • Sharpening Tools

PHYSICAL DEMANDS 

Regularly (Over 2/3 of the time)

  • Stand
  • Walk
  • Use hands to finger, handle, or feel
  • Reach with hands and arms
  • Stoop
  • Kneel
  • Crouch
  • Lift and/or move up to 50 pounds

Frequently (Between 1/3 to 2/3 of the time)

  • Overhead lifting
  • Climb
  • Balance
  • Communicate with associates and customers
  • Occasionally (Less than 1/3 of the time)
  • Sit
  • Crawl
  • Smell
  • Lift and/or move up to 100 pounds

Vision

  • Close
  • Distance
  • Peripheral
  • Depth perception
  • Ability to adjust focus
  • Ability to distinguish colors

WORK ENVIRONMENT 

Frequently

  • Exposure to moving mechanical parts

Occasionally

  • Exposure to wet and/or humid conditions
  • Risk of electrical shock
  • Chemicals while cleaning

Noise Level

  • Moderate to High depending on equipment being used
  • Niemann Foods Management retains the discretion to add to or change the position requirements at any time. 
  • Position requirements may vary by store location
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Confirmed an hour ago. Posted 11 days ago.

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