Job TitleZonal Manager

Band:  Band B

Function:  Sales

Location: Zonal locations

Reporting to: Regional Manager


Purpose of the Job (Brief)

The incumbent will be responsible for driving channel identification (business points / money depot), enablement and channel wealth creation. Manage Market Operations aspects of AIRTEL PAYMENTS BANK  in the zones and drive the business metrics of airtel money for the zones

Deliverables (Maximum 5-6 key responsibilities)


-          Influencing the sales organization (ZBM, ZSM, TM, FSE) to deliver all AIRTEL PAYMENTS BANK  KPIs for the zone

-          Look after channel wealth (partner profitability)

-          Increase Market share in the zone

-          Monitor the ROI and take measures to increase the ROI

-          Onboarding of new Partners and Branding

-          Expansion of airtel money outlets, attracting and retaining the right kind of outlets

-          New Product training and Business development 

-          Analysis / identify business opportunity (partner search, training, branding)

-          Quality and productivity of Airtel Money outlets

-          GTM and sales of all banking products

-          Drive and increase Throughput in zones – money transfers (P2P, P2B)

-          AIRTEL PAYMENTS BANK   Revenues, finding synergies with mobility, telemedia and DTH benefiting both mobility and AIRTEL PAYMENTS BANK   from differentiated airtel money offering


1.       Output is dependent on coordinating with ZBM, ZSMs, TMs in the circles to drive outlet on-boarding / productivity, on-boarding customers, circle AIRTEL PAYMENTS BANK   merchant SPOC for merchant programs etc

2.       Manage internal and external Stake holders effectively.


Decision level

Prime: Final Decision Making authority, accountable to the Management

1)      Merchant, retailer appointments, target allocation within zone

2)      Appointment, management of promoters as needed


Shared: Decisions reached jointly with peers on a collective basis


1)      Operational decisions to achieve any of the deliverables to be reached jointly with functional counterparts in circle team

Contributory: Makes a major contribution to a decision or policy judgment reached by others

1)      Suggest changes and improvements  to processes and market information


Demonstrate (Key competencies)

§  Influencing Skills

§  Good Oral and Written communication skills

§  Strong inter-personal and team working ability (since this requires strong cross-functional working fostered by this individual)

§  Focused and Result-orientation (to prioritize the zonal energy on few key results)

§  Demonstrates strong independent ownership of targets (despite influence nature of role)

§  Knowledge about banking transactions and procedures.

§  Ability to work in a startup based and dynamic work environment

§  Good Market Intelligence and knowledge of banking products.


Educational Level  - MBA from reputed college

Working Experience

3 – 4 years of relevant experience with good YL / YLL institutes

Experience into Channel Sales domain


Impact of position on :

i) Revenue          : Responsible for AIRTEL PAYMENTS BANK  revenue from zone.

ii) Budget            : Responsible for execution of activities within AIRTEL PAYMENTS BANK  budget allocated to zone.

Impact on customers (Please select one of the options below):

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Confirmed 19 hours ago. Posted 30+ days ago.

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