Accenture

Public Services Industry – Change Management 

Join our team in Management Consulting for an exciting career opportunity to work on the Strategy agenda of our most strategic clients across the globe! 

Practice: Management Consulting, Global Network (GN) 

Areas of Work: Public Services (Change Management) 

Domain: Public Services – Change Management 

Level: 9 

Location: India (Gurgaon, Mumbai, Bengaluru, Chennai, Kolkata, Hyderabad & Pune) 

Years of Exp: 4-8 Years 

Explore an Exciting Career at Accenture 

Do you believe in creating an impact? Are you a problem solver who enjoys working on transformative strategies for global clients? Are you passionate about being part of an inclusive, diverse, and collaborative culture? 

Then, this is the right place for you! Welcome to a host of exciting global opportunities in Accenture Strategy. 

The Practice- A Brief Sketch: 

The GN Management Consulting Group is a part of Accenture Strategy and Consulting and we help clients with strategies that are at the intersection of business and technology, drive value and impact, shape new businesses & design operating models for the future. 

As a part of this high performing team, you will help with the following: 

a. Project Delivery: Deliver projects for global Public Service clients by working together with medium to large size teams. Responsibilities may include strategy, implementation, process design and change management for specific modules. 

b. Business Development: Support efforts of global sales team to identify and win potential opportunities within the practice. 

c. Industry Experience: Provide industry expertise in Public Service industry segments. 

d. Domain Development: Development of assets and methodologies, development of point-of-view, research or white papers, internal tools, or materials for use by larger community. 

Industry/ functional Skills 

Overall Industry 

• Has good understanding of Global Public Service market trends, best practices, and clients across both developed and emerging economies 
• Has very good exposure to large transformation programs in the PS domain 
• Exposure to consulting assets, methodologies, points-of-view, research or white papers, marketing collaterals etc. in Public service is preferred: 
• The right candidate must have analytical skills to provide clarity to complex issues and gather data-driven insights. 

Change Management 

The ideal candidate will excel in developing and implementing change strategies to drive successful transformations within our organization. This role requires expertise in agile change, change analytics, and cultural transformations to ensure effective adoption and communication across all levels. 

Key Responsibilities: 

Change Strategy and Planning: 

• Develop and implement comprehensive change management strategies tailored to project needs. 
• Conduct change impact analysis to understand the effects of organizational changes. 
• Utilize change analytics to monitor progress and measure success. 

Agile Change and Adoption: 

• Implement agile change methodologies to facilitate rapid and flexible adoption. 
• Drive change capability across teams to enhance adaptability and resilience. 
• Support cloud change strategy & architecture for seamless technology transitions. 

Communication and Engagement: 

• Develop and deliver effective communication plans to keep stakeholders informed and engaged. 
• Craft communication strategies that leverage modern channels and tools. 
• Manage employee communications to foster transparency and buy-in 

Cultural and Behavioral Transformation: 

• Lead cultural transformations to align organizational culture with strategic goals 
• Apply behavioral sciences to understand and influence employee behaviors. 
• Design and implement culture strategies that promote positive change and engagement. 

Client and Stakeholder Management 

• Manage change journeys to guide employees through transitions smoothly. 
• Engage with stakeholders to gather feedback and ensure their needs are met. 
• Facilitate training and development programs to support change initiatives. 

Communication 

• Has good written and verbal communication skills; can articulate and share points well. 
• Proficiency in Microsoft Excel, PowerPoint, and Word. 
• Ability to deliver presentations when required to an audience or client on functional aspects of his or her domain. 
• Strives to be part of the larger team and aligns with requirements of the team. 

About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with 742,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. We are uniquely able to deliver tangible outcomes because of our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song. These capabilities, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities. Visit us at www.accenture.com.

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