OU Business Development Representative - Eastern - European Languages (Contractor Role)

Oracle

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Job Description - BDR


Job Title: Business Development Representative – Oracle University

Business Area: Training/Education

Country: Romania

Location: Bucharest

Job reference:

Looking for an Oracle University Global Business Development Representative responsible for the inbound sales, through incoming interactions (calls, e-mails, chats, inbound form) for Oracle University customers worldwide, while assuring a high level of satisfaction and targets achievement.

The Business Development Representative will be a trusted training advisor for the Oracle University customers contacting us through the inbound channels and a key contributor in growing Oracle revenue worldwide.

             Responsibilities:

  • Responsible for identifying all customer interactions up sell opportunities, providing the best solutions to fit the customers’ needs and performing all the necessary follow-up actions to transform the opportunities into revenue;

  • Responsible for identifying and transferring complex customer enquiries to designated departments for further investigation according to the procedure in place, but still having ownership over the enquiry and making sure a resolution is in place in due time;

  • Providing customers with accurate and consistent information on OU education offerings, the availability of products, information related to the end to end process

  • Managing all customer courses demand by contacting the customers in maximum 24-48 hours, providing the best solution fitting their needs and convincing them to acquire the OU course/product by making a firm booking;

  • Basic understanding and continuous study of the Oracle Technology and Oracle University trainings and tools;

  • Developing, extending and maintaining relationships with the appropriate departments within Oracle;

  • Demonstrating a positive attitude, professionalism, initiative and flexibility in performing daily job functions and always portraying a professional and positive image to the customer;

  • Flexibility for working in shifts and adapting to the country/ region’s working hour interval if required in order to provide customer support and contribute to the achievement of the business revenue recognition KPIs around quarter and year end;

 

 

Education & Experience requirements

  • University degree

  • Foreign Languages – Excellent oral and written English skills plus any Eastern European language.

 

  • Proficient in using Windows, MS Office, e-mail and Internet

  • Experience in using Oracle applications – preferred

  • Previous Sales experience or sales related – customer frontline – at least 1-2 years preferred

  • Previous experience preferably in an IT or Education environment

 

  • Experience in using online applications for administrative/ operational processes (previous usage of Oracle tools preferred)

  • Knowledge of IT education market is advantageous

 

 

Key competencies

  • Excellent verbal and written communication and negotiation skills

  • Strong sales and marketing skills: needs analysis, positioning, and business justification and closing

  • Strong active listening towards fast and accurate customer needs identification

  • Ability to multi-task, prioritize and manage time effectively

  • Team player with strong interpersonal skills, competitive driven to achieve the individual and the team’s objectives and targets

  • High level of energy, drive, enthusiasm, initiative, commitment.

  • Self-motivated to continuously expand personal professional knowledge.

  • Ability to work in a global team environment

 

WHAT WE OFFER:

 

  • The opportunity of working in a dynamic multicultural and multilingual business environment characterized by high customer focus, speed, change, and constant evolution.

  • Multiple training opportunities and personal development in an international working environment.

  • Competitive salary, benefits, including incentives based on selling performance.

 

 

 

Detailed Description and Job Requirements

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Job

All Roles

Location

RO-RO,Romania-Bucharest

Job Type

Contractor Hire

Organization

Oracle

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Confirmed an hour ago. Posted 30+ days ago.

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