How will your role impact First Command?
The Director of User Experience will lead efforts to elevate client sentiment and product design through a profound understanding of user needs and behaviors. This role will collaborate closely with client experience, product, technology, and marketing teams, leveraging customer research and stakeholder insights to drive the creation of innovative solutions. The Director will not only shape the design and strategy of First Command's client, advisor, and employee experiences, products, and services during the discovery phase but also focus on measuring the success of these endeavors. Additionally, the Director will play a pivotal role in maturing the UX practice within the organization by championing design thinking methodologies and fostering a culture of continuous improvement.
What will you be doing?
Supervisory Responsibility
What skills/qualifications do you need?
Education
Work Experience
Required Knowledge, Skills and Abilities
#LI-NC1
Read Full Description