IT Program Manager X3
Remote
Summary:
The main function of an IT program manager is to plan, direct, or coordinate activities in such fields as electronic data processing, information systems, systems analysis, and computer programming. Job Responsibilities: Review project plans to plan and coordinate project activity. Manage backup, security and user help system. Consult with users, management, vendors, and technicians to assess computing needs and system requirements. Meet with department heads, managers, supervisors, vendors, and others, to solicit cooperation and resolve problems. Provide users with technical support for computer problems. Recruit, hire, train and supervise staff, or participate in staffing decisions. Evaluate data processing proposals to assess project feasibility and requirements. Skills: Verbal and written communication skills, problem solving skills, attention to detail and interpersonal skills. Ability to work independently and manage one?s time. Knowledge of circuit boards, processors, electronic equipment and computer hardware and software. Knowledge of production processes, quality control, costs and other techniques for maximizing the effective manufacture and distribution of goods. Knowledge of business and management principles involved in strategic planning, resource allocation, and production methods. Knowledge of computer software, such as Visual Basic, Java, SQL, etc. Education/Experience: Bachelor's degree in a technical field such as computer science, computer engineering or related field required. MBA or other related advanced degree preferred. PMI or PMP certification preferred. 5-7 years experience required.
JOB DESCRIPTION
- Leads the program to successful conclusion— manages scope, budget, schedule, quality; tracks and monitors ROI
- Accountable for the successful delivery of the program
- Oversees resource allocation across the teams to balance workloads and effectively accomplish tasks
- Takes corrective action when programs deviate from the established program plans
- Acts as path of escalation for program team
- Responsible for stakeholder communications and team morale
- Ensures delivery of all services under the program
- Acts as independent overseer, single point of contact, to the program teams
- Big picture thinking, critical thinking, identification and management of risk/issues, and decision making abilities.
- Political Acumen/Manages Organizational Politics, ability to influence and communicate with stakeholders across all levels of the organization, and strong verbal and written communication skills...
- Situational awareness and ability to flex to different styles.
- Ability to operation without supervision.
- Demonstrated problem solving techniques and ability to escalate at the right time at the appropriate level.
- Contribute to IT PPM profession, mentoring other PMs, improving processes and procedures, and providing thought leadership to move the profession forward.
Day-to-day Responsibilities
- Builds the program roadmap and strategy to support the execution and delivery of the effort.
- Responsible for communicating program status.
- Ensures decisions, task completion, change management, issue and risk management are managed.
- Oversees resource plans; project plans, schedules and budgets.
- If a software selection is required, ensures the strategy is documented, calculates the total cost of ownership and ensures the evaluation reference material is captured.
- Manages integrity and consistency of activities and artifacts, using the applicable Enterprise
- PPM tool (system of record).
- Performs quality checks ensuring consistency in delivery across program teams on a program.
- Supports management of organizational change.
- Delegate and empower to act on your behalf.
- Coach/mentor/direct IT Scrum Masters/Team Iteration Managers.
- Build collaborative partnerships between business, IT and operations to elevate organizational performance.
#DICE
jconnelly@c4techservices.com
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