Tracks and works with customer within the business system
Responsible for Order Management, Order Entry, and Expedites
Analyzes one-line drawings, panel schedules, and specification documents of projects
Creates quotes with accurate part numbers and competitive pricing
Provides complete submittal proposals to customer
Coordinates closely with planners, application engineers, credit analyst, and shipping department
Qualifications
Education- Bachelor’s Degree in Electrical/Mechanical/Electronics/ECE
Specific Knowledge/Ability:
With at least 6 months related experience in a customer service & project management environment (BPO customer service/ order management/ project engineer)
Organizational skills required for carrying out his/her daily duties particularly in terms of time and priorities.
Close attention to detail, follow-up, extreme sense of urgency and perseverance.
Knowledge of computer systems and experience in data entry
Excellent written and oral communication capabilities using US English
Has great knowledge of the Order Management and Expedites System.
Must be willing to work on a graveyard shift in BGC Taguig.