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Senior Product Manager, Cars

Expedia's Cars team is looking for a Senior Product Manager to help us reimagine and deliver the best Cars search, discovery and booking customer experience on the web and mobile app.

In this role you will develop, prioritize and deliver a portfolio of features and A/B tests to improve the car search and shopping experience for millions of travellers, across our various sites (e.g. Expedia, Orbitz, Travelocity) and mobile apps. As a part of the team, you will work with local and global teammates to build a delightful product, develop a compelling strategy, and drive business goals.

As a high performing and influential individual contributor who owns one or more products of high complexity or importance. With minimal supervision, develops a product strategy and leads project execution. Represents their product to customers and to peers and is seen as a critical stakeholder for feedback on new feature ideas. Manages the full design process and defines global requirements for an end-to-end customer experience. Achieves expected business results within the assigned projects and positively impacts other initiatives for which they are not directly responsible.

What you will do:

  • Creates set of qualitative and quantitative measures to drive performance across an existing product area.
  • Understands how to improve performance of metrics.
  • Understands interdependency of metrics and metric relationships.
  • Expands metrics and measurement of the product over time to deepen understanding of business performance.
  • Prioritizes new product features or strategic direction based on metric impacts.
  • Establishes cadence for metrics review to ensure data driven decision making within the department.
  • Translates insights into action within the department.
  • Mentors others to use decision frameworks and the process of linking data, knowledge and insights together. Considers risks that will impact timing of decisions to ensure the most beneficial decision is made.
  • Uses frameworks to align stakeholders and leadership on product direction/key decisions. Effectively influences for best outcomes.
  • Generates ideas for developing deeper customer insights (i.e. new research topics and methods, new data sources, etc.) including ways to better quantify insights and build/utilize feedback loops.
  • Prioritizes customer segments to ensure business value for not just own product line, but broader brand.
  • Coaches peers in team on how to understand customer pain points, develop hypothesis and tests to solve customer problems.
  • Owns multiple, unrelated product areas.
  • Develops the product strategy, roadmap and go-to-market plan.
  • Drives cross-team collaborations with leaders to move projects forward and close on open questions.
  • Serves as a go-to person for leadership team for questions, clarifications and direction.
  • Facilitates communications with external teams to unblock development of products.
  • Exhibits storytelling and persuasive influencing techniques that build trust with team and partners and establish long-term relationships.
  • Proactively contributes to cross team collaboration and leads alignment of work with broader initiatives tailoring messaging to audience and filters relevant communication.
  • Guides functional peers and partners on how to use standard frameworks and methodologies.
  • Contributes to events (for example, workshops) to help others develop functional knowledge and acumen, both within and across teams.
  • Demonstrates a critical understanding of business processes and challenges to recommend and develop solutions to meet unique business needs and achieve objectives.
  • Works with numerous stakeholders to holistically define a complex problem space, desired customer and business outcomes and effective solutions.
  • Identifies which cross-organizational policies/processes/user experiences/financial models/technology impact desired outcomes, understands in detail the cause and effect relationship across comonents and can suggest ways to measure the impact of changes in the system.
  • Builds feedback and data loops into system changes to enable continuous system improvement at scale.

Who you are:

  • Bachelor's or Master's or equivalent experience,
  • 8+ years experience for Bachelor's or 6+ years experience for Master's
  • Agile practices
  • Data science principles
  • Scientific method

About Expedia Group 

Expedia Group (NASDAQ: EXPE) powers travel for everyone, everywhere through our global platform. Driven by the core belief that travel is a force for good, we help people experience the world in new ways and build lasting connections. We provide industry-leading technology solutions to fuel partner growth and success, while facilitating memorable experiences for travelers. Expedia Group's family of brands includes: Brand Expedia®, Hotels.com®, Expedia® Partner Solutions, Vrbo®, trivago®, Orbitz®, Travelocity®, Hotwire®, Wotif®, ebookers®, CheapTickets®, Expedia Group™ Media Solutions, Expedia Local Expert®, CarRentals.com™, and Expedia Cruises™. 

© 2021 Expedia, Inc. All rights reserved. Trademarks and logos are the property of their respective owners. CST: 2029030-50

Employment opportunities and job offers at Expedia Group will always come from Expedia Group’s Talent Acquisition and hiring teams. Never provide sensitive, personal information to someone unless you’re confident who the recipient is. Expedia Group does not extend job offers via email or any other messaging tools to individuals to whom we have not made prior contact. Our email domain is @expediagroup.com. The official website to find and apply for job openings at Expedia Group is careers.expediagroup.com/jobs.

Expedia is committed to creating an inclusive work environment with a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, religion, gender, sexual orientation, national origin, disability or age.

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Confirmed 4 hours ago. Posted 26 days ago.

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