Solution Designer - RPA

Societe Generale

Company Type
Workhours

Solution Designer (M/W) -

Job Type

Permanent contract

Organization

GBIS/ITEC/COO

Primary Location

India

Job Level

Employee / Individual contributor

Robotics Process Automation (RPA) is a new revolutionary new approach to automate repeatable process steps in service delivery in Socgen. We are setting up an agile organization with a development center in India and a worldwide deployment program to realize the benefits.

Missions

The RPA Solution Designer is responsible for designing solution and deployment coordination and operations support.

Profile

Position Description :

• Expert to kick-off RPA implementation in the SG GSC Market
• Supports in end-to-end implementations (design, configure, test, deploy)
• Leads technical assessment of automation opportunities
• Manages deployment of robots for the agreed use cases
• Provides hands-on implementation support for regional/ RPA teams (design, develop and test solutions)
• As expert in RPA methodology and deployment acts as Expertise for Local/ Global RPA teams and interface to global team and development center and provides Tier-1 level support for the regional/ RPA teams and stakeholders (both process and technical support)
• Escalates tickets to Level 2/3 if ticket is application, infrastructure or tool related
• Facilitates technical environment set-up (e.g server environment, support in access management, implementation of version updates, etc.)
• Promotes RPA concept and shares best practices



Position Requirements :

• Proven any technology and operations skills and experience preferably with Automation Anywhere
• Stakeholder management and communication skills
• Project management skills
• Service business understanding with delivery process focus
• Process driven thinking
• Result-oriented and challenging leader experienced in a matrix organization of a global company
• End-to-end business and services understanding
• High analytical skills
• Working across cultures with sensitivity, partnering, driving with a focus on business impact
• Ability to coordinate multiple, cross-functional stakeholders
• Confident appearance and poise
• Process and procedure improvement methodologies desirable
• Master`s degree or Bachelor´s degree; combined with equivalent additional qualifications and/or relevant experience

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Confirmed 7 hours ago. Posted 30+ days ago.

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