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Calypso Technology and Axiom SL have merged to form a new company, Adenza.

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Division Overview

Customer Services is an integral part of Adenza's growth and success. This division's mission is to continuously enhance the Adenza Customer experience in how they consume the Adenza software and services, using a strategic customer-centric approach focused on driving customer adoption and retention. Thus, successfully differentiating Adenza from our competition and contributing to the net growth of our business while offering intense and excellent career development opportunities.

Team and Role Overview

The purpose of the Customer Delivery Centre (CDC)) in India is to provide business expertise to support an organization's global or domestic implementation by designing new processes, optimizing current ones, managing complex implementation projects, and providing user support and training. We are seeking a Senior Front-Office Consultant to work in a customer‐facing role to drive global system implementations.

Department

Customer Delivery

Employment Type

Permanent - Full Time

Location

Mumbai

Workplace type

Hybrid

Responsibilities

  • Work directly with customers to gather, scope, and understand business requirements, and influence them towards our best practice solutions
  • Work hands-on to design, configure, and test the system to ensure that it meets the business requirements wherever there is a deviation from our out-of-the-box solution
  • Follow up with the Client’s end-users to validate the solution delivered, achieve signoff, and continue to support various phases such as SIT, UAT, and Migration activities, and move the system toward go-live
  • Identify and raise approved core product gaps and follow up through our internal process until delivery. During the development of enhancements, the Consultant will work with the Product team or Project technical team to iteratively test enhancements to ensure they will meet business requirements. Finally, the Consultant will assist in deployment and validation by the Client
  • Responsible for training users on basic use of the system, new functionality 

Skills And Requirements

  • Strong knowledge and functional experience in one or more of the following Asset classes: Foreign Exchange (FX), Fixed Income, Money Market, Interest Rate Derivatives (IRD), FX Derivatives (FXD), Credit Derivatives, Equities, and Equity Derivatives, Commodities and Commodity Derivatives
  • Hands‐on knowledge or experience in related areas like Trading, Pricing, Risk Analytics, Market data management, and Trading interfaces
  • Expertise in the implementation, product development, and/or support of Front Office
  • Experience writing functional and business specifications with the ability to map conceptual financial and business elements to practical system capabilities
  • Willingness and ability to travel as required
  • CFA or FRM certification is preferred
  • Relevant Front office and Treasury domain experience of 10 to 12 years 

More About Us

Our Office:

Adenza Mumbai is located on the 2nd floor of the Ackruti Center Point building. We’re very close to Chhatrapati Shivaji Maharaj International Airport, and Five Star hotels. We have excellent transport links nearby, including Andheri Metro and railway station. Many restaurants are just opposite our building. We have two large offices with a modern cafeteria with a coffee vending machine, coffee/tea/snacks are always available games as well.

Why Apply:

Adenza’s mission to pioneer innovative technology offering efficient, accessible, transparent, fully integrated solutions is only achievable due to our outstanding workforce. The fusion of deep technical knowledge with the element of human passion, understanding, and energy is what makes Adenza’s employees exceptional. At Adenza, we offer great opportunities to collaborate on challenging and relevant issues in financial services and technology. As we continue our exciting growth trajectory, we recognize how important investing in the best talent across the globe is. Are you self-driven, innovative, execution-focused, and customer-centric? If yes, we want to invest in you. 

Adenza is an equal opportunity employer (EOE). We are dedicated to building and supporting a culture of diverse perspectives and talents as well as inclusivity to support individual growth and superior business results.

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About Adenza

Adenza provides customers with end-to-end trading, treasury, risk management, and regulatory compliance platforms which can be delivered on-premise or on-cloud. We enable the world’s largest financial institutions to consolidate and streamline their operations with front-to-back solutions integrated with data management and reporting. We give them a single source of truth across the business. 

With headquarters in London and New York, Adenza has more than 60,000 users across global, central, and regional banks, broker-dealers, insurers, asset managers, pension funds, hedge funds, stock exchanges and clearing houses, securities services providers, and corporates.

Apply Now

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Confirmed 9 hours ago. Posted 26 days ago.

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