Job ID
384874BR
About the role
Role Title: Sr. Specialist DD&IT GDD Service Ops
Location: Hyderabad
About the Role:
- Specialist for operations in the given business sub-capability.
- Partner with Business Stakeholders and IT Strategic Business Partners to manage operations of systems and applications in scope, ensuring their stability and integrity, and meeting customer service levels.
- Ensure all services/Major Accountabilities (based on ITOM Role, Anchor Role, Design Authority Input/Function Input) are delivered to the agreed SLAs
Key Responsibilities:
- To manage operations of systems and applications in scope, ensuring their stability and integrity, and meeting customer service levels.
- Oversee and monitor day-to-day operations of all systems and applications in scope to ensure stability, integrity and business continuity
- Run efficient DevOps during whole lifecycle of platforms, products, or systems from initiation till retirement, ensuring availability and optimal performance for responsible Domain / functions
- Partner with vendors to keep abreast with upgrades, changes and latest technology
- Track, report, and deliver against agreed success factors and KPIs for various stakeholders for responsible Domain / functions
- Take accountability to ensure adherence to Security and Compliance policies and procedures
- Monitor suppliers involved in operations
Position Title
Sr. Specialist DD&IT GDD Service Ops
Role Requirements
Essential Requirements:
Education & Qualifications
- University degree or relevant equivalent experience
- GxP aspects
Experience
- 6 years+ of industry experience in IT, healthcare, or pharma; expert understanding of technology and methodologies as applied in the respective area
- Excellent Functional experience in pharmaceutical development domains combined with build & run of Digital & IT solutions
- Experience and understanding of Agile product development
- Deep knowledge of IT & business processes and experience in validated environments (GxP)
- Veeva operations / release management in any of the pharma sub-domains is prefferred
- University degree or relevant equivalent experience
- Project Methodologies, Agile, Scrum training is a plus
Why Novartis: Our purpose is to reimagine medicine to improve and extend people’s lives and our vision is to become the most valued and trusted medicines company in the world. How can we achieve this? With our people. It is our associates that drive us each day to reach our ambitions. Be a part of this mission and join us! Learn more here: https://www.novartis.com/about/strategy/people-and-culture
You’ll receive: You can find everything you need to know about our benefits and rewards in the Novartis Life Handbook. https://www.novartis.com/careers/benefits-rewards
Commitment to Diversity and Inclusion:
Novartis is committed to building an outstanding, inclusive work environment and diverse teams' representative of the patients and communities we serve.
Join our Novartis Network: If this role is not suitable to your experience or career goals but you wish to stay connected to hear more about Novartis and our career opportunities, join the Novartis Network here: https://talentnetwork.novartis.com/network
Job Type
Full Time
Country
India
Work Location
Hyderabad, AP
Functional Area
Technology Transformation
Division
Operations
Business Unit
DATA, DIGITAL & IT
Employment Type
Regular
Company/Legal Entity
Nov Hltcr Shared Services Ind
Commitment to Diversity & Inclusion:
We are committed to building an outstanding, inclusive work environment and diverse teams representative of the patients and communities we serve.
Shift Work
No
Early Talent
No
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