jBilling is the leading premium cloud based billing platform for all complex billing needs. Our platform can simplify even the most intricate enterprise billing. We take pride in the fact that we play ball with some of the world’s leading companies, successfully automating their business processes and preparing them for the next generation of billing.
jBilling has staff members in four continents and is currently looking to enhance our team by filling a customer success position with an outstanding individual. Here you will work with a distributed team, interacting with people of different companies and continents to solve challenging scenarios.
The Ideal Candidate
Qualified candidates are excellent communicators. The successful candidate will be bright, highly motivated, enthusiastic, professional, people-oriented, possess extensive technical software skills and be responsible for managing projects.
This position combines the skills of a project manager, an experienced software developer, and a requirements analyst. You will be the main point of contact for customers to interact with jBilling. You will fully understand the requirements and scenarios that the customer presents, and bring the necessary resources of jBilling to accomplish the task. This will make use of your excellent communication skills to talk to business people, programmers, testers and other stakeholders.
You will estimate how much work a requirement is, find out which programmers are free and assign the task. You will be able to provide management with a view of how busy the technical staff is, for how long, and on which projects.
AppDirect is the leading platform for selling, distributing, and managing cloud-based products and services. Its flexible, modular technology enables organizations of all sizes to get to market quickly and cost effectively with an offering that meets their individual business needs. AppDirect-powered marketplaces, billing, distribution, reselling, and premium technical support services help providers—including Comcast, ADP, Zendesk, Deutsche Telekom and others—connect more than 30 million businesses to solutions from Microsoft, Google, GoDaddy, and more. AppDirect is headquartered in San Francisco with 13 global offices.
We believe that the unique contributions of all AppDirectors is the driver of our success. To make sure that our products and culture continue to incorporate everyone's perspectives and experience we never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status.