Service Associate - Front Office / Service Center



Shangri-la Hotel Fuzhou DUTIES   To answer all telephone calls politely and efficiently, further to route all incoming calls to the correct person. To assist in creating a positive and favorable public image as part of the service. To ensure work process and performance are in compliance with Company practices, policies, Shangri-La Experience and Service Standards. REQUIREMENTS   • Preferably with international hotel working experience • Guest oriented • Willing to learn • Excellent command of written and spoken Chinese and English

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Confirmed 30+ days ago. Posted 30+ days ago.

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