Shangri-la Hotel Fuzhou
To answer all telephone calls politely and efficiently, further to route all incoming calls to the correct person. To assist in creating a positive and favorable public image as part of the service. To ensure work process and performance are in compliance with Company practices, policies, Shangri-La Experience and Service Standards.
• Preferably with international hotel working experience
• Guest oriented
• Willing to learn
• Excellent command of written and spoken Chinese and English