Service Associate - Front Office / Service Center

Shangri-La

Experience
Workhours

Shangri-la Hotel Fuzhou

DUTIES
 

To answer all telephone calls politely and efficiently, further to route all incoming calls to the correct person. To assist in creating a positive and favorable public image as part of the service. To ensure work process and performance are in compliance with Company practices, policies, Shangri-La Experience and Service Standards.


REQUIREMENTS
 

• Preferably with international hotel working experience
• Guest oriented
• Willing to learn
• Excellent command of written and spoken Chinese and English

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Confirmed 20 hours ago. Posted 30+ days ago.

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