About Our Job

About Our Job

The Denver Public Library (DPL) is a growing urban library system that serves the residents of the City & County of Denver. DPL sees more than 4 million visitors every year across its 27 locations, serves Denver’s most vulnerable communities through outreach and mobile services, hosts thousands of programs a year and manages a collection of more than 1.4 million physical and digital materials. We believe a strong library is vital for a strong community. DPL is committed to serving the evolving needs of Denverites through inspired programming, diverse collections, culturally-representative spaces, and equitable policies & procedures.

For more information, go to denverlibrary.org. Find us on Facebook, Twitter, Instagram, YouTube and LinkedIn.

DPL is hiring a full time Library Programming Associate for the Ford-Warren Branch Library. In this position, you will create positive experiences for library customers by providing programming and outreach designed to educate and promote library usage to a wide variety of audiences with an emphasis on tween and teen engagement. Provide superior trauma-informed customer service while demonstrating integrity and commitment to innovation, efficiency, and stewardship. Collaborate with colleagues to ensure high-quality customer service, programming, community engagement, and outreach. Plan, design, implement, and evaluate programs and events on a regular basis. Build and maintain community partnerships. Communicate effectively about issues and initiatives with customers, staff, and administration. Participate in relevant library committee work by leading meetings or contributing as a member. Provide storytimes, early learning, and teen programming. Work closely with the Branch Supervisor and provide backup and support for programming planned and hosted by the library when needed. Support other library functions as needed.

About Our Branch

The Ford-Warren Branch Library is a medium-sized branch in one of the oldest African American communities in Denver located in the Whittier Neighborhood. We are a community branch with generations of families who have lived in the neighborhood for years and young families moving in, all visiting the library regularly. We are a block away from Mcauliffe Manual/Manual High School and we have a large number of after-school youths. We pride ourselves on our customer service, a welcoming space and connecting with our customers daily.

About You

About you

Our ideal candidate has:

• Excellent customer service skills.
• Ability to work self-sufficiently on multiple projects simultaneously while maintaining a keen attention to detail and meeting deadlines.
• A demonstrated and active commitment to EDI (equity, diversity and inclusion), intellectual freedom, and social justice, and trauma-informed care for all ages.
• Ability to translate demographic information, listen to and evaluate community needs and design responsive services and programming, including the ability to facilitate group conversations in order to understand the surrounding community.
• Serves as a liaison or community representative, serving on various committees, works with internal and external customers, develops community partnerships, and responds to inquiries for additional information.
• Skill in choosing appropriate materials for programming and outreach.
• Familiarity with Google Suite software and the ability to embrace the challenge of learning new software and technology.
• Demonstrate a commitment to developing and maintaining a welcoming environment for young people, including babies, toddlers, preschoolers, grade schoolers, with an emphasis on teen customers.
• Knowledge and experience with developing and presenting storytimes for children of all ages.
• Experience working with teens.
• Takes a leadership role in developing, implementing and evaluating teen services.
• Plans a variety of teen programs appropriate to their identified interests and developmental needs, including reading challenges, crafts, games, and presentations.
• Ability to demonstrate positive attitude, excellent interpersonal skills, cultural sensitivity and a sense of humor in working with customers, coworkers, volunteers and community.
• Ability to creatively solve problems, negotiate and handle stressful situations in a positive manner.
• Ability to pass a background check after the offer to hire has been made. 
• Bilingual - Second language preferred but not required.
• A reliable form of transportation (strongly preferred).

The ideal candidate for this position has:

Education requirement: 

Bachelor's Degree or a related field OR appropriate related experience in place of the education requirement. 

Education & Experience Equivalency: 

Two (2) years of the appropriate type and level of experience may be substituted for each required year of post-high school education.

Please submit a resume outlining your work experience and educational background.

We highly recommend including a cover letter that outlines your experience as it relates to the position. Your application may not be considered without one.

Note: You can submit your cover letter via the document link on Workday or by combining your cover letter and resume into one file and uploading as your resume.

"Interested candidates are encouraged to submit an application to include an updated cover letter & resume by the job close date of June 28, 2024 no later than 11:59 pm."

About Everything Else

Job Profile

LA2397 Library Program Associate

To view the full job profile including position specifications, physical demands, and probationary period, click here.

Position Type

Unlimited

Library Hiring Range

$22.76 - $28.45

Starting Pay

$22.76 - $28.45

Agency

Denver Public Library

Assessment Requirement

The City and County of Denver provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, national origin, disability, genetic information, age, or any other status protected under federal, state, and/or local law.

It is your right to access oral or written language assistance, sign language interpretation, real-time captioning via CART, or disability-related accommodations. To request any of these services at no cost to you, please contact Jobs@Denvergov.org with three business days’ notice.

Applicants for employment with the City and County of Denver must have valid work authorization that does not require sponsorship of a visa for employment authorization in the U.S.

For information about right to work, click here for English or here for Spanish.

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