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Want to join us on our exciting journey?

Volvo Cars is on an exciting journey, redefining the automotive experience by innovating to make people’s lives less complicated. We offer you a once-in-a-lifetime chance to make an impact in a company with unique opportunities to grow and make a true difference.

About us

Car Service Business is a unit within Volvo Cars. Part of our responsibility is to create a user-friendly owner experience around current and future cars in Volvo’s portfolio. 

At Global Technical Support within Car Service Business, you are part of a global team with the purpose to safeguard that our consumers continuously have the freedom to move, by providing preventative & precise support for our mobility solutions.

We are now seeking a Global Technical Support Engineer to join us!

What you will do

As a Support Engineer, you are the interface between markets, Current Model Quality, and other problem-solving functions within Volvo Cars. You will be a key in our continuous change in finding solutions to problems and get our products repaired and back in customer hands, and all workweeks will be different. 

Example of your daily tasks includes:

  • Collaborate with colleagues in Shanghai China to fault trace a car with Electrical or connectivity symptoms. 
  • Connect to retailer workshop and assist with software download. 
  • Handle cases with different technical questions, important with correct, swift and timely response as we help workshops to repair the cars for our customers.
  • You make presentation at a market meeting regarding technical issue.
  • You are setting up logging equipment and send to a car in a workshop in South Africa.
  • Visiting Technical Helpdesk Colleagues in Charleston South Carolina USA to exchange ideas “over the desk”.
  • There is new technology coming for Autonomous Drive and you are responsible to establish contacts with the development team to get and share knowledge.

You and your skills 

We believe you have university degree in a technical field of engineering and some years of work experience within software areas such Electric Vehicle, Hybrid, Autonomous Drive & Connectivity.

As you will communicate with stakeholders globally, it is very important to have solid spoken and written English skills, as well as strong presentation skills.

After-market experience is meritorious.

You are a true team player who collaborates across teams, levels, and locations, as interacting and balancing internal stakeholders is a part of every workday. 

We believe you are curious, good at networking and making contacts, which is necessary in this position to solve problems. You are also a person with high integrity that feel comfortable to stand up for your findings in a way that creates trust. 

Where you’ll be 

You will be based at Volvo Cars facilities in Torslanda, Sweden.

What we offer you 

We offer you a clear purpose and empowerment from day one, continuous feedback, learning and growth, a dynamic and respectful work environment that promotes work life balance.

Curious and want to join us?

You are welcome to submit your application via the link below. For questions regarding the position, and to get to know your potential manager, please contact Göran Björnstedt via email goran.bjornstedt@volvocars.com. 

Let us know why you think you would be an ideal fit for this role in your application letter! 

We want your application in English at the latest 2024-04-10.

Who are we?

Everything we do starts with people. Our purpose is to provide freedom to move, in a personal, sustainable and safe way. We are committed to simplifying our customers’ lives by offering better technology solutions that improve their impact on the world and bringing the most advanced mobility innovations to protect them, their loved ones and the people around them. 

Volvo Cars’ continued success is the result of a collaborative, diverse, and inclusive working environment. The people of Volvo Cars are committed to making a difference in our world. Today, we are one of the most well-known and respected car brands, with over 40,000 employees across the globe. We believe in bringing out the best in each other and harnessing the true power of people. At Volvo Cars your career is designed around your talents and aspirations so you can reach your full potential. Join us on a journey of a lifetime as we create safety, autonomous driving and electrification technologies of tomorrow.

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Confirmed 7 hours ago. Posted 6 days ago.

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