Next

The Seasonal Sales Associate drives sales growth by personally selling deep and across all product categories and delivering emotionally engaging customer experiences – consistent with the brand vision.

Key Responsibilities:

• Drives sales and growth by personally selling to customers
• Connecting with multiple customers
• Proactively engages with customers, reads cues and responds effectively
• Creates a memorable connection by asking effective questions to identify customer needs and make additional product recommendations
• Uses confident selling statements and is effective at overcoming customer objections
• Provides customers with the perfect bra fit by asking effective questions, taking a measurement, or conducting a fitting
• Displays expert product knowledge and takes initiative where needed
• Participates in sales goal setting with manager and tracks individual performance towards the goal
• Delivers a friendly and efficient customer experience

All roles at Victoria’s Secret are responsible for:

• Driving sales results and growing the business through action and productivity
• Maintaining a focus on bras as the premier product , to build loyalty and support our “Best at Bras” culture
• Creating customer awareness (i.e., email capture) to build customer loyalty, when applicable
• Setting personal goals and tracking individual and team performance to the goals
• Preparing for each shift by maintaining awareness of all sales, promotions and applicable ringing procedures
• Taking initiative to recover and replenish merchandise, so it is available to sell
• Understanding and adhering to visual merchandising brand standards
• Assisting in housekeeping of sales floor and communicating maintenance issues
• Keeping an awareness of, and building personal capability in, loss prevention
• Reinforcing store strategy to reduce shrink
• Supporting all activities related to providing a safe working environment
• Understanding and demonstrating Company values

KPI's:

• Sales
• Sales Per Hour
• Pounds Per Transaction
• Transactions Per Hour
• Bra Conversion

Qualifications:

• Exhibits an authentic desire to exceed the customers’ expectations
• Persuasive, builds enthusiasm, and inspires the customer to buy
• Proven ability to meet or exceed sales goals preferred
• Demonstrates a sense of urgency
• Has a healthy, competitive spirit, while maintaining a team focus
• Is resilient and bounces back quickly from setbacks
• Pursues opportunities to take on more responsibility
• Seeks out coaching from leaders and peers to improve productivity; leads own learning
• Schedule flexibility that includes evenings, weekends, holidays, and non-business hours

We don’t just sell products...we sell experiences. 

Although Victoria’s Secret is primarily known for lingerie, beauty products and accessories, our brand extends much further. Together with the Victoria’s Secret PINK brand we have come to represent an aspirational lifestyle — a way of life with lots of fun along the way. We help customers feel empowered and comfortable and offer the best bra fit experience on the high street. Join us and be part of one of the most iconic brands in the world.

• 25% off a huge selection of Next, Lipsy and Victoria's Secret products
• 10% off most partner brands & up to 15% off Branded Beauty
• Hot deals and exclusive offers from over 3,500 retailers through Perks at Work
• Company performance based bonus
• Early VIP access to sale stock via Direct to Desk
• Life assurance
• Sharesave scheme
• Annual Travel Card Loan
• Sample Sales
• Fantastic L&D opportunities
• Flexi-Hour Scheme

Our aim is to support all applicants during the application process and to provide reasonable adjustments when necessary and requested. If you would like to request support with your application due to any health condition, feel free to get in touch with us by sending an email to UKHR@victoria.com and including 'Workplace Adjustments' in the subject line, or by calling us 0203 963 4013 and leave a voicemail.