SVC Representative Ambulatory Service (Bilingual Spanish) - Temporary

Kaiser Permanente

Company Type
Workhours
Qualifications
Responsibilities

Location: Palm Desert, CA Job Number: 620873 Date posted: 08/31/2017 Description: Basic Qualifications:
Experience
Must successfully pass basic computer literacy test and demonstrate key boarding proficiency.
Must successfully pass cash handling skills test.
Must pass Customer Service Assessment test (Clerical w/ Customer Service Assessment). Score must be current (within the last year). Please contact local HR to make arrangements.
Education
High School Diploma or GED required.
License, Certification, Registration
N/A

Additional Requirements:
Experience in using multi-line telephones

Recent experience in customer service (within the last 3 years)
Must be able to work in a fast paced environment and meet established department performance standards and guidelines.
Cash handling or equivalent experience (Experience in any job that handles money or credit/debit cards.)
Effective written and oral communication skills
Bilingual (English/Spanish) Level I required.

Preferred Qualifications:
Experience in medical office background, cashiering and or equivalent experience and medical terminology
Knowledge of Kaiser Permanente's computer systems
Demonstrates ability to deal with internal and external customers
Ability to prioritize and multi task.
For Optical Department - recent front-line service industry experience preferred
Ability to communicate in the English language.
Demonstrate ability to maintain a positive working relationship and courteous interactions with the public.
Good Attendance


Notes:
This is a temporary position for approximately 4 months
Schedule to include rotating weekends, holidays and floating within the established seniority section.
Must successfully pass or have passed the bilingual test (within the last 12 months), or be active in the QBS program.



Primary Location: California,Palm Desert,Palm Desert Medical Offices 75-036 Gerald Ford Dr. Scheduled Weekly Hours: 20 Shift: Day Workdays: Mon, Tue, Wed, Thu, Fri, Sat, Sun Working Hours Start: Varies Working Hours End: Varies Job Schedule: Call-in/On-Call Job Type: Standard Employee Status: Temporary Employee Group/Union Affiliation: USWA - Local 7600 Job Level: Entry Level Job Category: Administration, Clerical and Support Services Department: Laboratory Travel: Yes, 25 % of the Time
External hires must pass a background check/drug screen. Qualified applicants with arrest and/or conviction records will be considered for employment in a manner consistent with Federal, state and local laws, including but not limited to the San Francisco Fair Chance Ordinance. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, protected veteran, or disability status.

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Scheduled Weekly Hours: 20 Shift: Day Workdays: Mon, Tue, Wed, Thu, Fri, Sat, Sun Working Hours Start: Varies Working Hours End: Varies Job Schedule: Call-in/On-Call Job Type: Standard Employee Status: Temporary Employee Group/Union Affiliation: USWA - Local 7600 Job Level: Entry Level Job Category: Administration, Clerical and Support Services Department: Laboratory Travel: Yes, 25 % of the Time

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Confirmed 16 hours ago. Posted 30+ days ago.

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