• Responsible for the design, implementation and maintenance of human resources administration and activities associated with employee information, retrieval capabilities and support.
  • Provide support for recruiting in administration and hiring in system etc.
  • Ensure seamless support through myHR for both front-end and back-end processes.
  • Identify areas for process improvements and provide process solutions for nonstandard, sub-process activities.
  • Provide consultation on Workday recruiting/hiring processes, proposes ad-hoc solutions to HR needs.
  • Specializein the support processand engages in the end -to-end support process within a sub-region or function.
  • Updates employee indicative data (i.e. new hires etc.); extracts reports when requested.
  • Updates Standard Operating Procedures (SOPs).
  • Oversee quality management of employee data in the databases; ensures that data is current and complete.
  • May provide process guidance to lower-level employees.
  • Be flexible to work in shifts(night shifts too)

  • Education and Experience Required:
  • Preferably in HR or any degree equivalent to it
  • Typically 4-6 years’ experience in a customer service role

  • Knowledge and Skills Required:

    · Proficient with country specific languages.

    · Strong written and verbal skills.

    · Strong quantitative and qualitative analytical skills.

    · Knowledge of country specific regulations.

    · Knowledge and experience in specialized area of HR processes and HR systems.

    · Attention to detail.

    · Very good time management skills.

    · Ability to troubleshoot customer inquiries.

    · Ability to support multiple countries/regions.

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Confirmed 8 hours ago. Posted 30+ days ago.

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