Account Director, Healthcare Communications

Weber Shandwick

Company Type

Primary Location

United States-California-San Francisco


Weber Shandwick’s Healthcare Practice on the west coast is continuing to expand. We are currently seeking an Account Director to join our growing team of conversation-starters, strategists, storytellers, PhD-level scientists, writers, designers and builders; this position can be based in either our San Francisco office or in our Los Angeles office. The ideal candidate is a resourceful integrated communications professional who possesses a strong interest in science and how medicines work, is curious and excited to experiment and explore new ideas, and has an entrepreneurial spirit. This role will be responsible for leading a large-scale client relationship and working closely with large teams internally and externally. Biotech and pharmaceutical drug development experience is required, oncology and FDA approval experience is strongly preferred. 

Position Profile:

An Account Director plays a critical role in determining the future and long-term success of Weber Shandwick. They’re responsible for managing senior level client relationships and have regular exposure to client senior management. Account Directors are also accountable for collaborating between practice areas within the Weber Shandwick organization and supporting new business development efforts. 

Primary Responsibilities:

  • Keep client programs on schedule and ensure all deadlines are met
  • Develop and maintain extremely strong interpersonal relationships with senior clients
  • Serve as a primary contact for the client
  • Address any issues, trouble shoot problems and provide strategic counsel
  • Proactively handle client problems and issues quickly and adeptly
  • Develop quality standards and ensure client satisfaction
  • Build and nurture client relationship
  • Organize new business research and information gathering and support development of new business initiatives
  • Participate in new business pitch development and/or presentations
  • Responsible for developing media relations strategy and delivering results
  • Provide leadership, direction and guidance to account teams
  • Develop and coach account teams for peak performance
  • Work with peers to further the mission, goals and culture of the agency
  • Mentor individuals so that they are able to achieve their professional goals
  • Conduct performance appraisal of direct reports
  • Ensure quality work from team in order to meet/exceed client expectations
  • Structure and staff new and existing project teams, including reviewing resumes and interviewing candidates
  • Attend account reviews and staff meetings - provide ongoing communications and feedback
  • Key contact for internal account staff to address issues
  • Ensure that account team members adhere to agency time reporting and financial guidelines


Basic Qualifications:

  • Bachelor's Degree
  • 8+ years related professional experience (5-6 years of which should be at a PR Agency)
  • Pharmaceutical and/or biotech drug development experience required
  • FDA approval experience is also preferred
  • Oncology experience a plus
  • New business development experience a plus
  • Proficient in Microsoft Suite, Internet and on-line services 

About Us

Weber Shandwick is a leading global communications and engagement firm in 78 cities across 34 countries with a network extending to 126 cities in 81 countries. The firm’s diverse team of strategists, analysts, producers, designers, media experts, developers and campaign activators has won the most prestigious awards in the world for innovative, creative approaches and impactful work, including being the most awarded PR agency at Cannes Lions 2016; the PRWeek Global Agency of the Year 2015, 2016 and 2017; Ad Age A-List Agency in 2014 and 2015; and The Holmes Report’s Global Agency of the Year in 2010, 2012, 2014 and 2015. Weber Shandwick was also named a Best Place to Work by Ad Age in 2014 and 2015. The firm deploys deep expertise across sectors and specialty areas, including consumer marketing, corporate reputation, healthcare, technology, public affairs, financial services, corporate social responsibility, financial communications and crisis management, using proprietary social, digital and analytics methodologies. Weber Shandwick is part of the Interpublic Group (NYSE: IPG).


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Confirmed 4 hours ago. Posted 30+ days ago.

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