Escalation Manager - Hybris Cloud Services and Support


  As a member of the escalation management team you perform a variety of roles spanning the delivery, support and management of customer environments where hybris commerce solutions is implemented as a managed cloud service. To that end, when we encounter customer escalations within the LoB, we need to respond quickly, authoritatively, accurately and within established SLAs to resolve the escalation and bring the customer back into a standard mode of operation.Continue Reading > Read Full Description
Confirmed 19 hours ago. Posted 30+ days ago.

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