Sales Effectiveness & Productivity Manager - (WD62166)
Business Function
As the leading bank in Asia, DBS Consumer Banking Group is in a unique position to help our customers realise their dreams and ambitions. As a market leader in the consumer banking business, DBS has a full spectrum of products and services, including deposits, investments, insurance, mortgages, credit cards and personal loans, to help our customers realise their dreams and aspirations at every life stage. Our financial solutions are not only the best in the business – they were made just right for you.
Job Purpose
- As the Sales Effectiveness and Productivity Manager of Treasures, NR and CEP segment, you will be responsible for strategizing and implementing sales initiatives across multiple branches / network to increase productivity and sales targets. You will develop and implement innovative programs that improve the sales processes, coaching sales staff, and creating a high-performing sales culture.
Key Accountabilities
- Develop and implement strategies to increase sales volume, improve productivity and exceed sales targets across the Branch Network
- Work collaboratively with branch managers, regional managers and senior management to align Branch Network priorities and facilitate the roll-out of national strategies that achieve a competitive advantage in the marketplace
- Build an infrastructure to support the sales goals and strategies by designing training and development programs that enhance the skills, knowledge and motivation of the sales team
- Develop and track KPI's to monitor the effectiveness of programs, and revise strategies as needed
- Provide training and coaching to branch managers and sales teams to improve their sales techniques and customer service skills
- Conduct regular sales analysis and forecasting to anticipate changes and ensure adequate resources are in place
- Work collaboratively with the Marketing team to develop effective campaigns and promotions and monitor their effectiveness
- Performs other tasks and duties assigned by the management from time to time
Job Duties & responsibilities
- Competition benchmarking
- Regular tracking & analysis of performance
- Liaising with Channel team to drive numbers across product
Required Experience
- At least 8-10 years of experience managing teams in a banking or financial services environment.
Education / Preferred Qualifications
- MBA in Marketing/Finance, or related field
Core Competencies
- Analytical Skills
- Process Orientation
- Communication skills
Technical Competencies
- Product Strategy
- Business Process Improvement
- Product Management & Development
Work Relationship
- Close interaction with branch managers, regional managers and senior management to align Branch Network
- Close Interactions with interdepartmental teams Marketing & Liabilities of CBG
DBS India - Culture & Behaviors
- Performance through Value Based Propositions
- Ensure customer focus by delighting customers & reduce complaints
- Build pride and passion to protect, maintain and enhance DBS’ image and reputation
- Enhance knowledge base, build skill sets & develop competencies
- Execute at speed while maintaining error free operations
- Maintain the highest standards of honesty and integrity
Primary Location
: India-Maharashtra-Mumbai
Job
: Product Management
Schedule
: Regular
Employee Status
:
Full-time
:
Job Posting
: Feb 28, 2024, 8:59:49 AM
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