Elevance Health

Anticipated End Date:

2024-05-20

Position Title:

Program Administrator

Job Description:

Location: In accordance with our Hybrid Workforce policy, the candidate will sit within 50 miles of an Elevance Pulsepoint location. At the time of writing, this position is expected to report to a Pulsepoint once a week (subject to future change).

The Program Administrator is responsible for the administration of one or more client facing programs within a business unit. Program administrators typically support business strategies through an integrated portfolio of external client facing projects or initiatives.

Primary duties may include, but are not limited to:

• Administers the implementation and compliance of on-going external client facing programs; ensures program meets its stated objectives; provides subject matter expertise in response to day to day business issues; researches applicable subject matter practices and remains aware of industry trends.
• Manages relationships and partners with corporate and regional business areas; coordinates training related to the client facing program; develops program success measures and performs periodic assessments of external client facing program success.
• Schedules, conducts and attends meetings, supports management in overall objectives, assesses costs and savings and may assist in the payment of vendor invoices.
• Complies complex data and able to prepare and deliver presentations.

Minimum Requirements

Requires a BA/BS in a related field and minimum of 2 years experience in external client facing program or other healthcare related field; or any combination of education and experience, which would provide an equivalent background.

Preferred Experience

The following skills and experiences are preferred:

• Professional designation related to field or project management experience.
• Processing payments for medical records.
• Assisting in workforce management of issues logs
• Acting as a liaison between associates and manager, assisting with difficult and top sites retrievals
• Ability to train new hires, as well as current team members with refresher trainings when needed (patient and attentive).
• May assist in updating QRGs and PNPs as well as create them for new work tasks.
• Connecting with vendor managers and attending meetings to discuss concerns from the team.

Job Level:

Non-Management Exempt

Workshift:

1st Shift (United States of America)

Job Family:

BSP > Program/Project

Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health.

Who We Are

Elevance Health is a health company dedicated to improving lives and communities – and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve.

How We Work

At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business.

We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few.

Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process. Candidates must reside within 50 miles or 1-hour commute each way of a relevant Elevance Health location.

The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws.

Elevance Health is an Equal Employment Opportunity employer, and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact elevancehealthjobssupport@elevancehealth.com for assistance.