Uber

At Uber, we take pride in our diversity and working environment that sees you as more than just a person that can do the job, but an outstanding individual that can level up our organization with a perspective only you can offer. Uber provides an equal opportunity to encourage all employees to share their thoughts.

About the team

Since launching in Japan in 2016, Uber Eats has become deeply rooted in the local food culture, both shaping and celebrating it, and helping small and large businesses connect with customers 2022 brings a new chapter of the Delivery story, our vision is to 'deliver anything, to anyone, at anytime' and our goal is to make Uber a daily essential in people's life.

UberEats has been a market leader in Online Food Delivery for the past 7 years, and today, we live in a world where consumers expect an on demand service across more than just food delivery. At Uber, we take pride in our ability to shape our business to not only meet consumer expectations, but to enhance their lived experiences through our platform’s capabilities. We have brought this mindset to our efforts in the delivery of grocery, alcohol, convenience and more under the umbrella term, ‘Grocery & Retail’.

This also includes partnering with e-commerce businesses in their last mile delivery, via the Uber Direct product. The Grocery & Retail Team has the exciting task of growing the new retail segments to be our next $10B business, helping merchants through the digitalisation of their industry, and consulting with them on how to embrace digital transformation, and maximise it for their business.

About the role

• Strategy development: Shape and execute the consumer growth strategy for GR Japan by deriving data driven actionable insights and providing recommendations for further growth.
• Consumer lifecycle management: Manage consumer lifecycle across user acquisition and retention, and improve user engagement by leveraging a variety of levers.
• Analytics & Insights: Track and evaluate key metrics, providing actionable insights regarding user health, campaign plan and communication strategies.
• Team and stakeholder management: Orchestrate and bring together the work of a wide range of cross-functional stakeholders, including local Operations, Sales, Strategy & Planning, Marketing, Legal and global Operations, Product and Merchandising teams.
• The right candidate will be highly analytical, excellent in planning, execution and project management, and passionate about delivering the best possible experience for our consumers, while also driving growth. Must have a #gogetit mindset.

Experience you’ll need:

• 5+ years of relevant experience, with time spent in marketing, operations, strategy or finance roles, preferably for fast growing businesses, and supported by a history of delivering clear results.
• English mandatory. Japanese fluency is highly preferred.
• SQL proficiency is a must.
• Very comfortable with numbers, and can build robust financial models
• Strategic thinker, have an analytical mindset
• Excellent communicator and highly collaborative
• Customer and growth obsessed

What's in it for you?

Uber's culture and values are at the core of everything we do, so that our employees can better understand who we are and what it’s like to work at Uber today. We pride ourselves on the amazing team we’ve built. The driver behind all of our growth, our bold and disruptive brand, and the game changing technology we bring to life is the people that make Uber an inclusive, diverse & fully international workplace!

Doing your best work means being your best self. We offer a wide range of benefits and perks that are uniquely Uber to support your health and wellbeing. These benefits have been designed with # DoTheRightThing in mind, supporting the whole you and the way that you work best.

Unsure if this is the right role for you?

We are always searching for top talents in the industry, therefore, please do not hesitate to explore other job opportunities HERE. We look forward to receiving your applications!