Client Services - Specialist, Program Support Operations

Magnit

Who We Are

Magnit is the future of work. Serving hundreds of the world’s most recognizable brands for the past 30+ years, Magnit offers the industry’s first holistic platform for the modern workforce. Magnit's integrated workforce management (IWM) platform supported by data, software, intelligence, and best-in-class services team is key to our clients’ success. It can adapt quickly to regional or industry economic shifts, and provides the speed, scale, flexibility, transparency, and expertise required to meet an organization’s contingent workforce management, talent strategy and broader organization goals. At Magnit, you’ll work with passionate colleagues who collaborate and deliver meaningful results that positively transform the largest companies around the globe. 

About the Role:

  • This position , within the Program Support Operations team, plays an important role in partnering with our Client Services organization to provide high caliber operational support that keep our client programs functioning on a day to day basis. Each member of the team will support a variety of critical functions for our client programs including: facilitation of the onboarding and offboarding process for contingent workers, report generation for both internal and external stakeholders, customer service for external inquiries, and more. The Program Support Operations team within Magnit offers a unique opportunity for team members to apply their interest in delivering top notch client support, while applying principles of operational excellence to ensure the support provided is also consistent, efficient, and scalable for future company growth.

What You Will Do

  • Provide ongoing administrative support to the onsite Magnit team
  • Complete weekly deliverables as outlined in the Standard Operating Procedure (SOP) document, such as reporting on start and finish dates, contract extensions and background checks
  • Facilitation of contingent worker onboarding and offboarding
  • Ensure any required data is updated in WAND and reporting before leaving work daily
  • Complete timely Client System Updates, including transfers, data change, end date and WAND updates
  • Assist with adhoc projects

What You Will Need

  • Bachelor’s degree preferred
  • Strong administrative, organization and customer service skills
  • Excellent written and verbal communication skills 
  • Fluent written and spoken English
  • Ability to work independently, drive process improvements, and simultaneously manage multiple priorities and deadlines
  • Proficiency in MS Office (Outlook, Excel, Word)

What Will Magnit Offer You

Magnit will offer you a competitive PTO and benefits package, including medical, dental, and vision coverage, retirement planning, as well as discounts and perks for tickets, travel, merchandise and more! Magnit encourages employees to participate in giving back, and we will match employee contributions to favorite charities and support corporate volunteering hours to make a difference in your community!

If this role isn’t for you

Stay in touch, we will let you know when we have new positions on the team. To see a complete list of our open career opportunities please visit 

https://magnitglobal.com/us/en/company/careers.html

To do our best work we need different viewpoints. Therefore, we celebrate diversity and embrace inclusion.

As an equal opportunity employer, we are dedicated to building a team that represents a variety of backgrounds, perspectives, and skills. We strive to ensure that we maintain a positive and enriching work environment for all.

Apply Now

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Confirmed 20 hours ago. Posted 12 days ago.

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