Catholic Charities of Southern Nevada

Job Details

Description

About Catholic Charities of Southern Nevada

Since 1941, the mission of Catholic Charities of Southern Nevada has been to serve those in need — the most vulnerable — regardless of race, religion or creed. This leading community resource offers help and hope with dignity as it strives to meet the diverse needs of men, women and children in Southern Nevada. Through the generosity of foundations, grants, organizations and individual donors, Catholic Charities operates 16 programs providing support to more than 4,500 people daily and encompassing four core areas: Family Services, Food Services, Immigration and Refugee Services and Homeless and Housing Services. Catholic Charities also operates the largest Meals on Wheels program and Emergency Shelter Services in Southern Nevada. For additional information, please visit CatholicCharities.com.

Position Summary:

In coordination with the resettlement team, ensure each client resettled by Catholic Charities’ Migration and Refugee Services is provided with personalized quality case management services and receives all required services in a timely manner.

Essential Responsibilities:

• Assess MRS clients’ cases by interviewing clients and reviewing client documents to identify eligibility for different programs and grants.
• Establish course of action and set self-sufficiency goals with clients.
• Conduct initial general and cultural orientation.
• Conduct follow-up reports and home visits as required by specific grants.
• Monitor and disburse direct client assistance as required by specific grants.
• Obtain assistance for clients by referring and completing applications to community resources as well as scheduling appointments when needed.
• Monitor and modify resettlement plan by conducting periodic follow-ups.
• Provide guidance or education to clients to achieve overall resettlement and self-sufficiency goals.
• Provide interpretation and translation when needed.
• Maintain case file documentation including case noting all activities performed.
• Adhere to CCSN and MRS standards of conduct, required level of professionalism, and all standard operation procedures.
• Complete all required documentation accurately in English, using correct grammar and spelling.
• Protect all confidential information, Agency property, and electronic data. Comply with safety rules.
• Other related duties as directed.

Knowledge, Skills and Abilities:

• Bilingual in English, Spanish or other languages spoken by refugees preferred.
• Ability to manage a high caseload and handle urgent matters well.
• Ability to work within a team environment.
• Must possess critical thinking skills and have the ability to prioritize multiple appointments and tasks
• Detailed knowledge of diverse cultural backgrounds, particularly refugee populations
• Ability to work in a multi-cultural setting.
• Strong organizational skills and time management.
• Proficiency in computers and software including Microsoft Office, Excel, and Outlook.

Qualifications:

• Bachelor’s or Associate’s Degree in Human Service field preferred.
• Three years of case management experience preferred.
• Experience in refugee case management a plus.
• Flexible schedule to work after hours and weekends, as necessary.

Physical Requirements

• Primarily works in office environment, but will also work throughout the agency and off site.
• Ability to communicate with clients, colleagues, and other social service partners.
• Ability to operate and use office equipment, especially computer, keyboard and mouse.
• Ability to continuously sit and/or stand. Ability to climb stairs as needed.
• Ability to drive, including entering and exiting vehicle as required.
• May occasionally lift up to 25 pounds.

This position pays $20.00 per hour.

Catholic Charities of Southern Nevada offers an excellent benefits package including insurance benefits, paid time off and retirement plan.

CCSN is a drug free and equal opportunity employer. All employees must successfully complete a drug test and background check prior to employment.