Ernst & Young

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all. 

The opportunity

• EIS Application Support Analyst across Policy, Claims, Billing and Customer
• Expected joining date Immediate.
• Experience: 3 to 6 years’ experience

Your key responsibilities

• Participate in incident management P1 / P2 ticket analysis, requirement analysis for enhancements.
• Investigate EIS issues reported and provide fix as necessary.
• Good working knowledge in Dynatrace, heap dump analysis, EIS base upgrades, Grafana, 
• Test and deploy applications and systems.
• Revise, update, refactor and debug code.
• Collaborate with internal teams to produce software design and architecture, external teams like EIS support for base issues.
• Improve existing software.
• Develop documentation throughout the software development life cycle (SDLC).
• Excellent troubleshooting and communication skills.
• Attention to detail.
• Should have understanding and experience of software development best practices.
• Excellent business communication skills.
• Willingness to work in night shifts and on-call support.

Skills and attributes for success

• At least one year of experience with building and deploying solutions in EIS (must have).
• Must have hands-on experience in EIS – Policy Core / Claims Core/ Billing Core / Customer Core / DXP Capabilities.
• Must be an expert in core technical skills: Java / J2EE, Spring, Hibernate, SpringBoot Microservices, Web Service (REST & SOAP), Apache Camel – CXF, Kafka.
• Good to have experience in EIS upgrades, EIS v12 / v20, Dynatrace, Grafana, Jenkins, GitHub, Kubernetes, Backstage.
• Proven experience as a EIS application developer / support analyst.
• Good SQL skill.
• Familiarity with architecture styles/APIs (REST, RPC).
• Excellent troubleshooting and communication skills.
• Attention to detail.
• Should have understanding and experience of software development best practices.
• Excellent business communication skills.
• Education in Information Technology or equivalent working experience.
• Have exposure to working in shifts and on-call support.

To qualify for the role, you must have

• Strong in following technologies (minimum 3-year hands on experience on the below mentioned tech stack).
• EIS Policy / Claims / Billing / Customer / DXP modules
• Java, J2EE, Java8
• RESTful / SOAP Webservices
• Kafka
• Spring, Springboot, Hibernate
• Dynatrace
• Jenkins, GitHub
• Grafana, Kubernetes, Backstage

What we offer

EY Global Delivery Services (GDS) is a dynamic and truly global delivery network. We work across six locations – Argentina, China, India, the Philippines, Poland, and the UK – and with teams from all EY service lines, geographies and sectors, playing a vital role in the delivery of the EY growth strategy. From accountants to coders to advisory consultants, we offer a wide variety of fulfilling career opportunities that span all business disciplines. In GDS, you will collaborate with EY teams on exciting projects and work with well-known brands from across the globe. We’ll introduce you to an ever-expanding ecosystem of people, learning, skills and insights that will stay with you throughout your career. 

• Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next. 
• Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way. 
• Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs. 
• Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs. 

EY | Building a better working world 

EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets. 

Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate. 

Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.